Bill Estes Ford
Brownsburg, IN
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After months of searching for a truck, I heard a Bill Estes commercial on the radio. Deciding to get them a try, I scheduled an appointment. Working with Patrick Smith was great. Not only did I end up wi Estes commercial on the radio. Deciding to get them a try, I scheduled an appointment. Working with Patrick Smith was great. Not only did I end up with the exact truck I was seeking, they detailed it, changed the oil, filled the tank with gas and sent me home a happy man. They also sent me a coupon for my next oil change for free. Awesome experience. I will definitely be a returning customer and refer my friends to them. More
Matt Westenkirchner was the reason we purchased our new car at Bill Estes Ford. Matt's professionalism and sales approach really won us over. We are very suspicious of "finance guy" but Greg Floyd has er car at Bill Estes Ford. Matt's professionalism and sales approach really won us over. We are very suspicious of "finance guy" but Greg Floyd has erased all of that suspicion. Greg got us a lower payment and saved us over $1,500 in interest by calling and asking for a lower rate. Alex Ruppert showed us all the bells and whistles on our new car and really made something that looked confusioning very simple and easy to understand. Bill Estes Ford has a customer for life with this type of customer service and experience. More
Shane was great, really tried to find a truck for me to fit my needs and then when I wasn't happy with a few things on the truck I liked he fixed those for me. Very friendly, personable. I will use them fit my needs and then when I wasn't happy with a few things on the truck I liked he fixed those for me. Very friendly, personable. I will use them again! Thank you Shane! More
I have nothing be excellent comments for how I was treated when buying my new Ford truck. They were patient and answered my many questions in extreme detail when necessary. treated when buying my new Ford truck. They were patient and answered my many questions in extreme detail when necessary. More
Outstanding experience. The customer service was top notch. Gave me a fair price and my vehicle was delivered early? I would highly recommend this dealership and these specific people to anyone. notch. Gave me a fair price and my vehicle was delivered early? I would highly recommend this dealership and these specific people to anyone. More
Very pleasant experience. Kyle and the finance team were able to work with me to get me into the vehicle I wanted. I would definitely send my friends. able to work with me to get me into the vehicle I wanted. I would definitely send my friends. More
We just planned to look but ended up buying thanks to the good salesmanship of Mike Parham. Dustin and Greg were very informative and helpful as well. Overall it was a very pleasant experience and what few good salesmanship of Mike Parham. Dustin and Greg were very informative and helpful as well. Overall it was a very pleasant experience and what few changes we needed to the vehicle were done as we went thru the business process of purchase. More
We bought a 2011 Ford Escape at this dealership a little less than two weeks ago. This was the best experience I have had at any dealership in twenty-five years of buying vehicles. Everyone we dealt with less than two weeks ago. This was the best experience I have had at any dealership in twenty-five years of buying vehicles. Everyone we dealt with was pleasant. There was no pressure to buy and we were able to negotiate a good price on the vehicle. They make you feel very comfortable. The salesperson we dealt with, Tony Lehn, was excellent. He was very knowledgeable about Ford vehicles, patient and just a great guy. I will recommend him and this dealership to my friends. The general manager of the dealership, Andy, is also very nice and helpful. I felt they wanted my business and were willing to make a fair deal. More
My husband and I had been contemplating a new car purchase for several months. We had gone to several dealerships and test drove several makes and models before deciding on the 2013 Ford Escape. We purchase for several months. We had gone to several dealerships and test drove several makes and models before deciding on the 2013 Ford Escape. We were very impressed with the power and economy that the 1.6 Ecoboost engine offered. Our salesman, Tony Lehn was awesome. We were very impressed with Tony's knowledge of the Escape. With the dealerships we visited, not one of the salesman knew what Tony did or even cared to answer our questions. Kudos Tony! When directed to the sales office, we met with Chris Elder and was impressed with how he had taken the time to research several financing options that were available to us. He offered us a great interest rate and payment that was within our budget and even helped us with an extended warranty that was very affordable! We had anticipated a long and difficult process but were very pleased with our experience.d More
We bought a car in September of 2012, and had such a great experience then that we decided to go back to the same dealer when we needed a second car. Tony helped us with all of our questions and made s great experience then that we decided to go back to the same dealer when we needed a second car. Tony helped us with all of our questions and made sure we were happy with everything that we needed and wanted. This car dealer does a lot of charity work for our school and has great customer service. I would send every person I know to work with Tony and Bill Estes Ford. More