Bill Estes Ford
Brownsburg, IN
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A very enjoyable experience working with Mike, Dustin and Greg. Dustin was most helpful going over all the features of the Sync system and the other items on the car. THANKS! Greg. Dustin was most helpful going over all the features of the Sync system and the other items on the car. THANKS! More
Jason was incredibly helpful and friendly. I would recommend him to family and friends. Also, Chris was great to work with when it came to financing the purchase. Great job to the dealership. They ar recommend him to family and friends. Also, Chris was great to work with when it came to financing the purchase. Great job to the dealership. They are certainly earned our business for years to come. More
The people at Bill Estes Brownsburg Ford are always friendly. My husband & I spent 3 hours there the evening we bought our new Escape. The dealership closed at 8 pm but Mike Parham & Dustin McAfee st friendly. My husband & I spent 3 hours there the evening we bought our new Escape. The dealership closed at 8 pm but Mike Parham & Dustin McAfee stayed til 9pm helping us and did NOT make us feel like we were "putting them out" at all. Greg Floyd was friendly & helpful in processing our financing at such a late hour, too! Their service dept. has convenient Saturday hours which they recently extended, now staying til 2 pm instead of noon on Saturdays which is great when you work full time during the week. This dealership is concerned with YOUR time & convenience, not theirs! More
I found some good options on the website, researched them, wanted to get a descent trade in on my current truck and hoped to get a couple of options I could use as well. All of these things worked out a them, wanted to get a descent trade in on my current truck and hoped to get a couple of options I could use as well. All of these things worked out and I believe I got the vehicle I wanted at the net cost I was hoping for plus a couple of options! Good staff on hand to assist the process, all were very helpful and knowledgable. More
I went to Bill Estes after having a bad experience at another dealership. Matt was very professional, and showed me the vehicle I was looking for. He answered all of my questions, and I truly felt like h another dealership. Matt was very professional, and showed me the vehicle I was looking for. He answered all of my questions, and I truly felt like he was on my side. As a person who works on straight commission, I understand the temptation to get the quick sale and move on. I did not experience this at BIll Estes. All of the people with whom I interacted genuinely seemed to want my business for my next vehicle, not just this one. More
I had worked with Mike Parham in the past and went back due to his low pressure sales style. The dealership has a nice selection of new and used vehicles. Dustin McAfee did the heavy lifting this time ar due to his low pressure sales style. The dealership has a nice selection of new and used vehicles. Dustin McAfee did the heavy lifting this time around with just a little help from Mike. Dustin handled it much like Mike had in my prior purchase. Dustin is customer focused and knowledgeable. I am very satisfied with the buying process and hope that the new vehicle lives up to the same high standards. More
Large selection. Very easy to deal with. Purchased the color and car I wanted at a fair price. Chip was easy to work with as well as the other persons I met over there. color and car I wanted at a fair price. Chip was easy to work with as well as the other persons I met over there. More
A fellow employee recommended I stop in and talk with Andy. I needed and wanted to make a trade-up in my personal vehicle, so I met Andy and then Jason. Jason was given my preferences as to vehicles, m Andy. I needed and wanted to make a trade-up in my personal vehicle, so I met Andy and then Jason. Jason was given my preferences as to vehicles, mileage and budget. Within a day and a half, we came to terms for a trade. The experience was very good. I do not like trading vehicles, as a rule, but this was much easier than many previous events at other dealerships. I still wouldn't want to do this every day, but I may not dread the next time. The employees at Bill Estes Ford were great to work with. More
they were great to work with and theyhelped me get the car of my dream which is more then any local dealer was willing to do or help with car of my dream which is more then any local dealer was willing to do or help with More
Great drealership to buy a car from. I went there once to look at the car and the next time I went back I bought it. Owen Wazman was very helpful and we were able to purchase the car just in few hours with h look at the car and the next time I went back I bought it. Owen Wazman was very helpful and we were able to purchase the car just in few hours with his help. More