Bill Estes Ford

I had viewed the tv ads about the Ford Fusion and decided to visit the one that was most convenient to our residence which was Bill Estes Ford in Brownsburg. I found the overall atmosphere to be friendly and to visit the one that was most convenient to our residence which was Bill Estes Ford in Brownsburg. I found the overall atmosphere to be friendly and pleasant. I did not feel it necessary to visit another Ford dealership unless we could not work together on price an interest rate. Even though they tried to get as much as possible for the vehicle we aere able to reach a fair compromise and I drove home with a Fusion after the second visit. More

I am a return customer purchasing my second vehicle from Bill Estes. We returned because we enjoyed the customer service and price we received from our Sales Consultant the first time. This time I have to Bill Estes. We returned because we enjoyed the customer service and price we received from our Sales Consultant the first time. This time I have to say that Owen (our Sales Consultant) was very pleasant to work with and went above and beyond to make sure we were taken care of. Greg Floyd also took care of our financing and was also very pleasant to work with. The number one thing I can say about the customer service is the fact that if something does go wrong - they work to make it right. More

Service was wonderful! I was shown everything I needed to see and the SYNC function was explained thoroughly. I was also given options and test drove more than one car to make a final decision. I was not pre see and the SYNC function was explained thoroughly. I was also given options and test drove more than one car to make a final decision. I was not pressured into making a decision I was not comfortable with and given enough time to figure out what I wanted. I am glad I got the new Fusion and could not be happier with it! Great dealership, would do business with them again! More

Very helpful very courteous employees! I will definitely recommend this dealership! I like a dealership that is not pushy on trying to sell a car but is there to answer questions. Good job recommend this dealership! I like a dealership that is not pushy on trying to sell a car but is there to answer questions. Good job More

As a female, i have not always had good experiences with car dealers. At Bill Estes I felt I was treated well and was heard. The follow up has also been good. I will use this dealer again. car dealers. At Bill Estes I felt I was treated well and was heard. The follow up has also been good. I will use this dealer again. More

I knew what I was looking for and the staff bent over backwards to accommodate me. They were friendly and quick to answer or find the answer to my questions. I would recommend Estes Ford to others. backwards to accommodate me. They were friendly and quick to answer or find the answer to my questions. I would recommend Estes Ford to others. More

This is the second car I've bought at Bill Estes Ford from Brian Brickler. Both Brian and the dealership are Great! I Highly recommend Brian and the team at Bill Estes Ford. from Brian Brickler. Both Brian and the dealership are Great! I Highly recommend Brian and the team at Bill Estes Ford. More

I went to this dealership to buy my car because my dad previously came in and bought his truck from this dealership. I have been here a few times with him to pick out certain fixtures for his truck and to previously came in and bought his truck from this dealership. I have been here a few times with him to pick out certain fixtures for his truck and to look at cars just to keep in mind. Each time I have come here Matt has been very friendly and extremely helpful. Chris helped me and my dad with the paper work while Brandon helped inform me about my car. They deserve the best rating because I received the best service from them, More

We had an excellent experience purchasing our car here. Here's a easy breakdown of the services offered to us: Picking out the car: Everyone was very friendly and no one tried to bombard us with any sal Here's a easy breakdown of the services offered to us: Picking out the car: Everyone was very friendly and no one tried to bombard us with any sales pitches or make us feel uncomfortable at all. I went to the dealership 3x over the course of a week and looked at quite a few cars. Matt was patient with me and didn't try to sway my decision or lack thereof. When I finally found the car we ended up buying, I sat in it and knew it was the car for our family. Purchasing the car: Brian and Matt worked with my wife and I to get us an awesome deal for our trade-in and the price of the vehicle we were purchasing. It was a very quick process with little back and forth. Both guys were very professional and also very friendly. At no time were they "pushy" with us. Paperwork: My wife had to leave to get the kids from the babysitter. We informed Matt of this when we first got to the dealership. Chris was very, very helpful with explaining the contract and the different warranties and such while allowing my wife and I to choose the best coverage that suited our needs. He never tried to over or under sell us on anything. He explained everything and made sure we understood and agreed with all the numbers and then quickly had my wife sign what she needed to so that she could leave. This was very appreciated by us and also by the babysitter! We were in and out in about an hour and a half for the whole process. (Includes my wife looking at a few cars as well) Overall: I will definitely be back to this dealership to purchase our next car whenever that time comes. Hands-down the best experience I've had buying a car. Usually I hate any and all interactions with anyone associated with a dealership; pretty much ruins my day. This was the opposite. All three times I went to the dealership I left feeling like I had been taken very good care of. Thanks guys! More

My husband and I had a great experience with Bill Estes Ford...I have never in my life experienced such a friendly group of people, I also did not expect a purchase of a car to be so easy. It makes a diffe Ford...I have never in my life experienced such a friendly group of people, I also did not expect a purchase of a car to be so easy. It makes a difference when you have people who are honest and straight forward. I want to thank Mike Parham for helping us find the perfect car, he is a very good car salesman, not to mention very down to earth. Thank You Tim and Jenny Key More