Bill Estes Ford

Brian Brickler was friendly and extremely knowledgeable about the Ford Escape. We test drove the vehicle twice to double check a perceived sound heard at highway speed, but it turned out to be road noise about the Ford Escape. We test drove the vehicle twice to double check a perceived sound heard at highway speed, but it turned out to be road noise due to the pavement itself. He also programmed my cell phone very quickly to work with the SYNC. We possibly could have gotten a better deal elsewhere, but this model with it's options (V6 w/ AWD) was harder to find and we didn't want to travel all over Indiana, Ohio, or Illinois trying to deal on one. This one was also the color/interior we wanted. I would rate the experience as very positive. More

Very efficient, quickly responded to phonecalls. If did not have an answer, found correct one immediately. Great listener and gave me what i needed, not what they wanted to sell. not have an answer, found correct one immediately. Great listener and gave me what i needed, not what they wanted to sell. More

My wife and I were in the market for a used minivan. At the time, we were not having much luck finding what we needed at the price that we were looking for. Then we pulled into the Bill Estes Ford lot. Fro the time, we were not having much luck finding what we needed at the price that we were looking for. Then we pulled into the Bill Estes Ford lot. From the moment that we met Mike Parham, we came away with the impression that he had us in mind throughout the process. Mike didn't show us one car that was outside of our budget. Mike had to leave for a week, and Tony Lehn stepped in as our consultant. Tony did a fantastic job of facilitating and explaining the entire process to us. We actually had not planned on leaving with a vehicle on 6/13, but Tony made the transaction feel "right". I will definitely refer Bill Estes Ford to anyone in the market for a car! More

We were looking for a used car that two teenagers would be able to drive around town. Owen found a car within our price range that was nice and still worked moderately well. Good experience. be able to drive around town. Owen found a car within our price range that was nice and still worked moderately well. Good experience. More

This was the best experience I have ever had when purchasing a vehicle. I typically despise purchasing a vehicle, because dealing between the sales associate and sales managers is a long drawn out p purchasing a vehicle. I typically despise purchasing a vehicle, because dealing between the sales associate and sales managers is a long drawn out process involving several trips between the two when working on the purchasing price. This deal took one exchange. Tony was excellent to work with. He was curtious, understandng and was very prompt in answering our questions. Both he and Zach stayed after hours to close our deal. More

My wife and daughter were visiting the lot after hours just to start seeing what was available. Mike Parham came out to see if they had any questions. My wife was very impressed with how helpful he was an just to start seeing what was available. Mike Parham came out to see if they had any questions. My wife was very impressed with how helpful he was and the lack of pushiness or pressure. We stopped in yesterday afternoon to do a few test drives. Mike and Dustin were very helpful and honest about wanting to get us into a car that very day that we were happy with. We were getting a good deal on a used explorer but we actually ended up getting a less expensive car than we were initially looking at, since it was a better deal and best fit our needs. They were more than happy to get us into the less expensive vehicle. We thought that our dealings with Mike and Dustin were easy, helpful, friendly and pressure free. They were great to deal with and I would recommend them without hesitation. More

I drove all around the city looking for a car and I finally came back to Brownsburg to Bill Estes Ford and there it was - right under my nose the whole time. Matt Westenkirchner was my guy and he made finally came back to Brownsburg to Bill Estes Ford and there it was - right under my nose the whole time. Matt Westenkirchner was my guy and he made buying a car a relaxing, positive experience for me. I bought the car I was looking for at a great price and they even filled up the gas tank for me! I will defintely go back to Bill Estes Ford when I'm ready to buy my next vehicle. Thanks guys! More

I am not a big fan of the car buying experience, but I must say I was extremely pleased with everyone at Bill Estes. I contacted the dealership via the internet, and Jason Abbott responded in a timely ma must say I was extremely pleased with everyone at Bill Estes. I contacted the dealership via the internet, and Jason Abbott responded in a timely manner. He was both courteous and helpful. I explained my needs, and that I was looking at a similar car at a competing dealership. Jason was very up front, and did not act in a way can tend to give car salesmen a a bad reputation. I visited the dealership a few days later, and explained my terms of the deal to Jason. In short the deal needed to be approved by the general manager, but it was done in a professional, no pressure environment. Chris Elder closed the financial aspect of the deal in a very positive, consumer friendly way. All in all, it was my best car buying experience. More

Excellent service all around! We appreciate all the hard work and quick response to all of our questions. By far the best experience we have had with any vehicle purchase. Thank you! work and quick response to all of our questions. By far the best experience we have had with any vehicle purchase. Thank you! More

If you had to fly across 6 states to rescue a Chevy from a Ford dealership, Bill Estes should be the place and Kyle Lunning should be your guy. I was only in Indiana for the 30 minutes it took to make the d a Ford dealership, Bill Estes should be the place and Kyle Lunning should be your guy. I was only in Indiana for the 30 minutes it took to make the deal but I would definitely go back and this dealership was part of that positive experience. The even picked me up from the airport. Good times. More