Bill Estes Ford
Brownsburg, IN
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I recently had the pleasure of purchasing a car from Bill Estes Ford in Brownsburg, and I can't express how satisfied I am with the entire process. From the moment I stepped onto the lot to the moment I drov Estes Ford in Brownsburg, and I can't express how satisfied I am with the entire process. From the moment I stepped onto the lot to the moment I drove off in my new vehicle, the experience was nothing short of excellent. First and foremost, my review is mostly towards our salesman, Scott Halfaker. He was incredibly knowledgeable and friendly. If he didn't know the answer, he would check to make sure the correct information was shared. He was patient and took the time to understand our needs and preferences. He didn't push us towards a particular model but instead guided us through various options, allowing us to make an informed decision. I'm confident that Scott will be able to help meet your needs and that you will leave happy. More
Zach Norman was the salesman we worked with and I believe he did an excellent job. I was very nervous to begin with and he put me right at ease. He got me set up on Ford Pass, he explained everything to me, he did an excellent job. I was very nervous to begin with and he put me right at ease. He got me set up on Ford Pass, he explained everything to me, and showed me how to work many of the special features of the car. He was very knowledgeable, and gave me his card and said to call him if I had any more questions. He was very helpful! Over all it was a great experience! Thanks Zach! More
Scott was great during our experience. He answered all our questions and provided lots of help without being pushy or overbearing. It was overall the best experience we had at a dealership He answered all our questions and provided lots of help without being pushy or overbearing. It was overall the best experience we had at a dealership. More
The sales team (Luke Kernodle and Sean Patrick) are extremely knowledgeable on EV vehicles, patiently took the time to fully explain the new technology contained "under the hood", and were extremely p extremely knowledgeable on EV vehicles, patiently took the time to fully explain the new technology contained "under the hood", and were extremely professional throughout the whole process. Luke helped navigate through all available rebates/offers, provided a very fair price, and made the trade-in process on my existing vehicle a breeze. The General Manager of the dealership even followed-up with a phone call to ensure the transaction was closed smoothly and that I was fully pleased with the service received--definitely not the norm for other local Ford dealerships. This purchase at Bill Estes--Test Drive to Vehicle Possession--was hands down the best car buying experience I've had in 30+ years of purchasing cars and trucks. Will be a repeat customer later this year when I replace my F-150, and will gladly recommend to any family/friends looking to purchase a Ford (new or used) in the near future!!! More
We had excellent salesman and service. I am a driver for dealership and after driving this vehicle from auction site from sales, I had to have it! LOL I am a driver for dealership and after driving this vehicle from auction site from sales, I had to have it! LOL More
Working with Scott was a pleasure, easy to talk to and very informative and attentive to my concerns. He was trained by Mike Parham and so they make a great team. They also took good care of my brother wh very informative and attentive to my concerns. He was trained by Mike Parham and so they make a great team. They also took good care of my brother whom then came in and bought our trade. More
This was my first experience with this dealership as we are from Anderson. They were outstanding!!!! Our salesman Zach was wonderful and took the time we needed to make our decision and wasn't pushy at all are from Anderson. They were outstanding!!!! Our salesman Zach was wonderful and took the time we needed to make our decision and wasn't pushy at all like most people. I LOVE my NEW Ford Bronco! Thank you so very much for the great experience and will be back. I would recommend you to everyone!!! More