Bill Estes Ford

I was very pleased with my sales person Nathan Wright. I had certain features I wanted on the car and he found the one I was looking for. I would recommend Bill Estes to all my friends to buy cars from the had certain features I wanted on the car and he found the one I was looking for. I would recommend Bill Estes to all my friends to buy cars from them. All of the persons I had contact with were very personable and friendly and were eager to please. I am very satisfied with the service I received. More

Sales rep was very friendly and willing to help. I really appreciate the patience. The fact that I was interested in one of the less expensive cars didn't make a difference in how I was treated. really appreciate the patience. The fact that I was interested in one of the less expensive cars didn't make a difference in how I was treated. More

Purchased our first ever truck at Bill Estes Ford! We had a general idea of what we wanted/needed and Shane was able to meet all our demands without a fuss. Appreciated the undivided attention we received fr a general idea of what we wanted/needed and Shane was able to meet all our demands without a fuss. Appreciated the undivided attention we received from Shane when he was available, and added assistance from Nathan when Shane was assisting other customers; true team effort. Chris, in Finance, was informative - not pushy - as we worked thru the final details. Everyone's efforts were appreciated! Final step: awaiting phone call from Service Dep't to schedule a follow-up appointment to have upgraded (from plastic liner) Spray in Bed Liner installed and one small ding repaired. It has been 5 business days since purchase. More

Owen Waxman was easy to work with and kept everything about the used truck I bought out front and didn't try to hide anything about the truck. Greg Floyd was friendly and on task with payment and inform about the used truck I bought out front and didn't try to hide anything about the truck. Greg Floyd was friendly and on task with payment and informative with extended service contracts. More

Jason Abbott was absolutely great in listening to our needs. We were able to find a SUV that fit our needs, wants, and family after looking at a variety of vehicles on their car lot. We are very happy wi needs. We were able to find a SUV that fit our needs, wants, and family after looking at a variety of vehicles on their car lot. We are very happy with our purchase especially with a growing family. More

What a great experience, from the moment we started emailing with Owen till the time we purchased our new Escape. Owen was very helpful and easy to talk to. He was very informative and did whatever he emailing with Owen till the time we purchased our new Escape. Owen was very helpful and easy to talk to. He was very informative and did whatever he could to help us get the best deal. We will definitely buy another vehicle from Owen. Thanks again!! More

I was way upside down in a used car loan. all other dealerships would explain to me why they couldn't do anything or not talk to me at all. the guys at bill estes not only put effort into making a dea dealerships would explain to me why they couldn't do anything or not talk to me at all. the guys at bill estes not only put effort into making a deal but made a pretty damned good deal for a guy in my situation!! a guy rebuilding credit and upside down on a used car... after all the other dealerships failures, i was skeptical when Brian Brickler told me it would be worth it to make the 45 minute drive. Sure glad i did. i saw a challenger advertised online, dreamed about it. and then i'll be damned if it isn't in my driveway right now!! Thanks guys. More

Took a 2010 Ford Edge to be looked at for electrical issues. Service could not figure out where the problem was. Ended up purchasing a 2014 Ford Escape. Owen and Chris were very helpful with the proc issues. Service could not figure out where the problem was. Ended up purchasing a 2014 Ford Escape. Owen and Chris were very helpful with the process of the new vehicle. More

Found the right car for me. The dealership repaired a minor issue discovered after I left the lot at no charge. Great customer service and wanting to make it a pleasant experience. minor issue discovered after I left the lot at no charge. Great customer service and wanting to make it a pleasant experience. More

I came to the Bill Estes Ford dealership in Brownsburg to see about buying a good used car. I spoke with Patrick Smith who listened to my needs (newer car, low mileage), my wants (pretty color, cd player, ni see about buying a good used car. I spoke with Patrick Smith who listened to my needs (newer car, low mileage), my wants (pretty color, cd player, nice dash etc), and my budget. He came up with several cars to look at that not only looked good but had low mileage, some bells and whistles, and within my price range. There was no pressure to buy above my means which I really appreciated! I drove home last night in my new Ford Focus. I definitely would recommend Patrick Smith when considering a car purchase. Thanks! More