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Bill Estes Ford
Brownsburg, IN
2,626 Reviews
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February 04, 2014
I have been on the hunt for a chevy colbalt for weeks now but i couldnt find a dealership that could cut me a break on the price for a used vehicle. i came across bill estes website and saw a 2007 cobalt the but i couldnt find a dealership that could cut me a break on the price for a used vehicle. i came across bill estes website and saw a 2007 cobalt they had for 7,999. i correspondes with mat via email that same day and he asked me to come in. all of the sales associates were nice and had great customer service skills and directed me to mat. instantly we got straight to business. he didnt try to get me to buy any other car but tje one i wanted. i recommend this dealership and mat as well. i drove off in my 2007chevy cobalt and i love it. thanks mat! More
by Cheree93
February 03, 2014
Contacted Matt Westenkirchner 3 weeks ago inquiring about buying a used F150 crew cab 4x4 left him the options. with in a day Matt had a few to look at. The initial 3 I looked at didn't appeal to me. I told buying a used F150 crew cab 4x4 left him the options. with in a day Matt had a few to look at. The initial 3 I looked at didn't appeal to me. I told Matt I would check back in with him at a later date. This past Friday received a text from Matt with an attached link for a new trade in. Went to look at the truck loved it. From the time I said I wanted the truck to driving it off the lot was 45 minutes. Matt is excellent to work with not pushy and very easy to work with.This is my second vehicle I have purchased from Matt and highly recommend him to anyone looking for a vehicle More
by bigbearmedic
January 31, 2014
We worked with Brandon Kidd on a 2007 Ford Edge. He understood our firmness to stay within budget and worked hard to get us a deal that was exceptable. This was a very pleasant experience which is rare understood our firmness to stay within budget and worked hard to get us a deal that was exceptable. This was a very pleasant experience which is rare in my car buying process. All the staff was friendly and helpful. Thank you Bill Estes Ford! More
by dmount7
Employees Worked With
Brandon Kidd
January 30, 2014
I wanted to thank Darryl the finance manager and Mike Balkas who stuck it out with me through the process. They worked patiently with me through the process to get approved. We had quite of few obstacles Balkas who stuck it out with me through the process. They worked patiently with me through the process to get approved. We had quite of few obstacles, but they helped me get the car I wanted. Alex Ruppert was really informative with teaching me all the features of this vehicle. He was very knowledgeable. My overall experience was excellent and I'll be sure to send anyone I know looking for a car to Bill Estes Ford. thanks, Mike More
by mikewaters2015
Employees Worked With
Darryl Humbracht, Mike Balkas
January 27, 2014
I Took my 2008 f250 powerstroke to the dealer to have it looked at im from out of town and got bad diesel fuel that had water in it, Had them look at it to try to find out what the issue was,they replaced t looked at im from out of town and got bad diesel fuel that had water in it, Had them look at it to try to find out what the issue was,they replaced the fuel filters dropped and drained the gas tank and did an oil change.No complaints the service was good on that end, price was decent also.My issue is while the truck was there an expensive diesel battery charger was misplaced hopefully possibly stolen, a tire that had no issues at all with very little wear at all was flat When i picked the truck up.Im not sure if they ran over a screw or piece of metal when they was pulling it into the bays or what but i drove 2hrs before I the truck serviced and it was parked over night there before they did any work and there was no low tires at all so it had to of happened while it was there getting worked on.The last issue is after I got the truck home I noticed a 6 inch scratch on the tailgate that was never there looks as if a large heavy tool was dropped against it or something.I did not notice it at the dealership because the truck was covered in snow and salt from where it was sitting in the lot before I picked it up.Once again the actual repairs/service done was fine but it seems as if they have careless and or dis honest service technicians.When I asked the service manager about the battery charger he said he did not know where it was and id not seem very concerned at all about finding out where it was.I understand if they needed to remove it from the front seat to work on the truck or whatever the reason is but theres no reason they should be losing expensive customer possessions then acting like it is no big deal and could careless.Overall I would not recommend this dealership ive heard of alot worse things happening at dealerships but with the type of employees this dealership apparently has that does not care about being careful to not damage customers cars and property when doing service work it could lead to much larger issues.I will definitely make sure the members of the multiple ford car and truck forums I am a member of know about the type of service I received at this dealership. More
by greedygenius
Employees Worked With
Ali Ahmed
January 27, 2014
I had a great experience are bill estes ford and I would recommend Patrick to anyone that is looking for a friendly low pressure car buying experience. recommend Patrick to anyone that is looking for a friendly low pressure car buying experience. More
by JamesHammer
Employees Worked With
Patrick Smith
January 27, 2014
I was Very pleased with the service I received from all who helped me choose a car.Jason, Steve and Bill were very helpful in my selecting a nice car and gave me and my husband Great service... Thank you D who helped me choose a car.Jason, Steve and Bill were very helpful in my selecting a nice car and gave me and my husband Great service... Thank you Donna and Frank Barnes . We Will be back ... More
by Donna1157
Employees Worked With
Jason Abbott, Steve Meegan
January 25, 2014
I did a build online and filled out the info for Ford to contact me. Shortly after submitting I received an email from Mike, then very shortly after that a phone call from Dustin. Dustin had what I was look contact me. Shortly after submitting I received an email from Mike, then very shortly after that a phone call from Dustin. Dustin had what I was looking for in front of him, he said they had something similar in stock so I made an appointment to drive the next morning. I was amazed at how friendly and laid back Mike and Dustin were, it was really busy in the dealership but they didn't try to rush me, OR sell me something I didn't want! Long story short, they didn't have the exact truck I was looking for but Mike said, "I'll find it", and he did! The day I went in to pick it up the dealership was crazy busy again but Bill the finance guy had all the paperwork done and marked where signatures were needed, really simple. Dustin was very thorough on showing me how to work everything and was not trying to rush thru it even though they were busy. I appreciate that! Thanks to everyone there, it was a team effort and a team win! More
by Wkbennett
Employees Worked With
Mike Parham, Dustin McAfee
January 24, 2014
What an Awesome experience! We walked into the dealership an immediately was treated like family. We were introduced to Mr. Tony Lehn. We told him we where lookin for a white 2014 Ford Escape. M dealership an immediately was treated like family. We were introduced to Mr. Tony Lehn. We told him we where lookin for a white 2014 Ford Escape. Mr. Lehn found the vehicle. From the first experience of the test drive, the finance, knowledgeable staff of the electronics of the Escape, to the Service Department. TO ALL THE STAFF INVOLVED IN OUR EXPERIENCE WE GIVE A BIG SHOUT OUT!!!!!! THANK YOU !!!!! Especially Mr. Tony Lehn for making us feel so comfortable. Thank Bill Estes Ford More
by ncew
Employees Worked With
Tony Lehn
January 23, 2014
This was by far the best experience I have had purchasing a car. Owen was fantastic and helped us get the deal we could afford. He fought hard to get me the best price and I left knowing I had made a perfect a car. Owen was fantastic and helped us get the deal we could afford. He fought hard to get me the best price and I left knowing I had made a perfect purchase. I couldn't be happier. Although I am transferring to Chicago for work, I will remain a loyal customer to Bill Estes in Brownsburg because of the excellent customer service I received from Owen. More
by koryturk
