Bill Estes Ford

Great experience! I needed a bigger car, but was nervous about buying one. Owen worked very hard to find a car that would fit my needs. He was very knowledgeable about I needed a bigger car, but was nervous about buying one. Owen worked very hard to find a car that would fit my needs. He was very knowledgeable about the vehicle. He showed me every detail of the car, and explained how it would fit my needs. Owen worked very hard to get me to the price I was comfortable with. Greg was also great! He worked very hard to get me a good rate, and an awesome warranty! I would definitely recommend this dealership, and specifically Owen & Greg to all my family and friends! I will definitely be returning! More

I chose Bill Estes because they were fairly close to where I live as well as showing plenty of variety of the models I wanted to look at on-line. I was not looking to buy the night I went in, but just t where I live as well as showing plenty of variety of the models I wanted to look at on-line. I was not looking to buy the night I went in, but just to test drive, look and get some questions answered. After test driving the 3 models I was interested in and looking them over carefully, I did want to get pricing and see where I sat on options. They provided pricing, answered any and all questions and just stepped back and let us consider things, they never pushed or hurried us on any thing. In fact we were there over 5 hours looking things over and decided to go ahead and buy, we ended up being there past closing time signing the paperwork with them and not one complaint or negative comment was made about how late it was getting. Very friendly and helpful with all aspects that we encountered. More

Service department, dont waste your time!!! I purchased my vehicle from this dealership it's suppose to be 100% satisfaction, well with the service department don't waste your time. First they w I purchased my vehicle from this dealership it's suppose to be 100% satisfaction, well with the service department don't waste your time. First they were not friendly my sales person had to continuously check behind them to just to make sure things were getting done. I had to have my top replaced on my Mustang I hadn't had the car for a month, and that's when I had a issue with the sales manager, stating I didn't have a warranty in which I did, needless to say my convertible top was replaced, the issue I have with the service department, overall a big disappointment. I'am a customer after my top was complete my car had water stains from the top I said could I at least get my car cleaned from the water damage they looked as if I was speaking a foreign language they did it buy my seats were left wet, new issue just had to get a engine, in this car now it's only been 6 months since I've had it my car was just cleaned I go to pick it up it's dirty I said can I get my car washed the guy said no we're close I said it's 10 minutes til closing really, they changed my oil no oil change sticker in the window I'am like omg are you serious then the idiot who pulls my car around gets out and leave the plastic on the seat and the paper mat on the floor I said I refuse to take off this plastic he didn't move and neither did I addressed it with Ali and he removed it. I called and complained so Jason the service manager sent me a coupon for a free car wash thanks but no thanks he's not doing me any favors, everything should have been completed when I picked up my vehicle in which I paid 281.00 bucks and couldn't even get a car wash or a oil change sticker in my window. I hope I will never have to return to this dealership it's the worst experience I've had out of a vehicle and a dealership don't waste your time More

I saw a new 2014 F-150 online that I wanted to test drive and contacted them through their website. They responded quickly and had a test drive set up for the next morning. When I arrived the vehicle was p and contacted them through their website. They responded quickly and had a test drive set up for the next morning. When I arrived the vehicle was parked in front and ready to go. After the test drive they were willing to meet my factors for the purchase and we completed the sale. Took less then 2 hours from arrival to leaving with my new vehicle. More

I have given this review based upon how well this company resolves any issue that you may have with the vehicle or the dealership itself. In the future I would love to go to them for a vehicle. now is just n resolves any issue that you may have with the vehicle or the dealership itself. In the future I would love to go to them for a vehicle. now is just not the right time. Thank you for all of your hard work . Bryan and Darryl More

Great truck buying experience. have purchased several vehicle over the years and this was by far the best team of people I have dealt with. I would and will recommend this dealership to anyone looking fo vehicle over the years and this was by far the best team of people I have dealt with. I would and will recommend this dealership to anyone looking for a vehicle. thanks Kyle! More

Had a great experience at Bill Estes Ford. Very friendly and helpful. Did everything they had to do too make the sale. Would highly recommend this dealer too everyone looking for a vehicle. and helpful. Did everything they had to do too make the sale. Would highly recommend this dealer too everyone looking for a vehicle. More

The two people that worked with me to obtain a vehicle were Jason Abbott and Darryl Humbracht. I was very impressed with the amount of time and honesty these two gave. I wasn't sure how the day was going were Jason Abbott and Darryl Humbracht. I was very impressed with the amount of time and honesty these two gave. I wasn't sure how the day was going to turn out, but I was amazed at the magic these two worked. I would recommend Bill Estes Ford in Brownsburg Jason Abbott to EVERYONE!!!! They are like the Batman and Robbin of car salesmen! Thanks again guys!! You ROCK!!!!! More

I went to Bill Estes Ford because I saw a used vehicle I was interested in on their website; however, when I got to the dealership the vehicle I was interested in had been loaned out the previous night and was interested in on their website; however, when I got to the dealership the vehicle I was interested in had been loaned out the previous night and had not yet been returned. Initially I was disappointed, but Steve, the salesperson, offered to identify other cars that were similar to what I was looking for in terms of mileage and price range. Steve found a Pontiac Torrent that had just been traded in the day before. It had low mileage and was in great condition. I was a bit reluctant about it though because I had never owned a Pontiac and was concerned that future repairs might be problematic since the model is no longer being made. Steve provided information that helped allay some of my concern about that. I already had financing in place, but I was most satisfied because Steve and his manager were able to identify another lender with better terms for me. This was the best car-buying experience I've had in years. More

Tony was able to find me cash rebates and more rebates. He knew about the Ford Escape, and showed me many features on our 15 minutes test drive. His detail information of the amount of saving on this new He knew about the Ford Escape, and showed me many features on our 15 minutes test drive. His detail information of the amount of saving on this new car a good choice. More