Bill Estes Ford

Dedicated to customer's satisfaction This is the 3rd new vehicle we have purchased through Tony Lehn. He is very patient and listens to our concerns and does what is required to meet our This is the 3rd new vehicle we have purchased through Tony Lehn. He is very patient and listens to our concerns and does what is required to meet our needs. We did not even consider going elsewhere. This is the first time we worked with Michael in finance. He is very personable and shared the many options that best fit our buying situation. Overall, this was a very pleasant buying experience. More

Outstanding Customer Service! Tony Lehn is outstanding at helping his customers. He answers all of our questions and helps us to find the info we need from others if needed. We h Tony Lehn is outstanding at helping his customers. He answers all of our questions and helps us to find the info we need from others if needed. We have come to him for 3 cars now. When our lease is up on our other car in 6 months, he will be our first call. Everyone there is friendly and helpful. Plus Bill Estes does a lot for our community and donates to our schools so we are happy to use them as our dealer. More

The definition of customer service! This was my second new vehicle purchase at Bill Estes Ford. We came back after being treated very fairly by Chris Elder back in 2010. I returned loo This was my second new vehicle purchase at Bill Estes Ford. We came back after being treated very fairly by Chris Elder back in 2010. I returned looking for Chris but was met by a gentleman named Steve McCauley. Chris was out of the office this day. Steve was awesome, no pressure just gave us the information we were looking for. He let Chris know we had stopped by. I returned a few days later and we settled on a great vehicle at a great price. Brandon was awesome covering all the technology with me. That evening I returned home and noticed an error in my loan paperwork. The process to fix it was so smooth and they really took great care of me like I was the most important person there. They really went above and beyond. Will definitely return again. Thanks Steve and Chris More

2nd purchase We returned to Estes Ford for our purchase of a F-350 as we were looking for our last purchase of the truck we needed to head into retirement to pull We returned to Estes Ford for our purchase of a F-350 as we were looking for our last purchase of the truck we needed to head into retirement to pull our camper. Our sales person, Mike Parham, listened to what we were looking for and most importantly our budget for our purchase. Estes Ford has become our go to place for ANY vehicle...we don't go any other place. More

Was not planning on buying a car--------just looking A nice young man named Andrew Jones met us in the parking lot and showed us the Ford Escapes. He pointed out all the features each model had. After A nice young man named Andrew Jones met us in the parking lot and showed us the Ford Escapes. He pointed out all the features each model had. After the test drive we ended up buying this car from him and have been very pleased. More

Shop here for your next car! We worked with Steve McCauley (Sales) and Michael Balkas (Finance). We couldn't have been more pleased with our experience at Bill Estes Ford. This wa We worked with Steve McCauley (Sales) and Michael Balkas (Finance). We couldn't have been more pleased with our experience at Bill Estes Ford. This was the first time we've bought a vehicle and had it be a pleasant experience. No pressure at all and everything was simple. We'll be back here when it's time to purchase again! Excellent and caring service!!! And my husband says thank you for the full tank of gas! More

Great experience I recently had the privilege of working with Tony in the sales department. In my opinion he is one of the best car salesmen around. He understood what I recently had the privilege of working with Tony in the sales department. In my opinion he is one of the best car salesmen around. He understood what I was able to spend and worked very hard to find a vehicle in my price range with the options I wanted. In the finance department I worked with Greg and he was also great. He worked hard to get the vehicle to the payments that I was comfortable with. Overall I had a great experience working with them and would recommend this dealership to anyone. More

Tony's Great!! I had just come from a bad experience with a salesman at another dealership so I was nervous about going in and wondering what kind of treatment I wou I had just come from a bad experience with a salesman at another dealership so I was nervous about going in and wondering what kind of treatment I would receive. I started with Brian and he had Tony come in and work with me. Tony was great, so patient and willing to answer any question I had. I was very happy with his service and would definitely recommend him to anyone. More

Purchased my new car from an amazing salesman! Less than a year ago I purchased a car that turned out to be unreliable and I no longer wanted to drive it. As a young female, I tend to feel untrustw Less than a year ago I purchased a car that turned out to be unreliable and I no longer wanted to drive it. As a young female, I tend to feel untrustworthy of car dealerships and the salesmen involved with buying a car. I went to Bill Estes Ford in Brownsburg and was greeted by Jason Barrett who was delightful, personable, professional, and most importantly, helpful. He was down to earth and kept me informed on every part of the decision and finance aspects of buying a car so that I felt comfortable with the decision I was making and aware of everything that went with it. This is truly the best car dealership experience I have had and I am very thankful to Jason. Overall the entire dealership was pleasant and I would most certainly recommend them. I am so happy to have my new car! More

Nathan Wright is Awesome We have dealt with Bill Estes on numerous occasions and it has always been a great experience. The last two times, we have dealt with Nathan and he is We have dealt with Bill Estes on numerous occasions and it has always been a great experience. The last two times, we have dealt with Nathan and he is awesome! Takes as much time with you as you need, very helpful and nice. We would definitely recommend him, Shane Thacker or any of their team. Thanks again, I am sure we will be back. More