Bill Estes Ford

Mitch D was amazing to work with. Other sales people walked past me blatantly ignoring me. Some watched me walk to a car from the entrance. I was there to purchase a car for my daughter who is in colleg walked past me blatantly ignoring me. Some watched me walk to a car from the entrance. I was there to purchase a car for my daughter who is in college so I wasn’t looking at the most expensive car on the lot so maybe that was the reason or it could’ve been because I am a black female. Mitch was attentive, answered questions and was personable. Darryl in finance was good also. If it wasn’t for Mitch, I would’ve walked. Customer service is important regardless of the customer. My rating of 3 is solely based on the 4 or 5 sales people who ignored me. More

I literally can not say enough great things about Joel and Cheri! They were so awesome. From the moment we talked with Cheri, she found our car, grabbed the keys, took it for a spin and the rest is histor and Cheri! They were so awesome. From the moment we talked with Cheri, she found our car, grabbed the keys, took it for a spin and the rest is history. She made it feel like we had been great friends and you could tell she genuinely cared about us and what we needed and wanted. Joel was so awesome! We could have sat and chatted with him for hours, he was very personable. thank you both for helping us find the perfect car, after having a bad experience at a another dealership! More

I have nothing but great things to say about my experience with Bill Estes. Both Sean and Chris did a phenomenal job at making sure we felt like we were getting the best deal possible. I will highl experience with Bill Estes. Both Sean and Chris did a phenomenal job at making sure we felt like we were getting the best deal possible. I will highly recommend both of them for any of my future car needs. My wife and I couldn’t be happier with our purchase! More

Emma Laughlin is an excellent salesperson. Her customer focused attitude is strengthened by her knowledge, patience, and willingness to listen. When shopping for your next vehicle, if you want an impressiv focused attitude is strengthened by her knowledge, patience, and willingness to listen. When shopping for your next vehicle, if you want an impressive sales experience, we highly recommend you ask for her by name. More

Our sales person was concerned about our health and safety by asking us if he should wear a mask for COVID protection, we appreciated him asking. Mitchell Dotson was helpful, knowledgeable, friendly safety by asking us if he should wear a mask for COVID protection, we appreciated him asking. Mitchell Dotson was helpful, knowledgeable, friendly and attentive to our needs. More

May 4, 2021. We are so pleased with our new car service with Tyler Lee. Tyler went above and beyond to correct a problem we had. With the help from Mr. Weddle Tyler's professionalism got the job done. with Tyler Lee. Tyler went above and beyond to correct a problem we had. With the help from Mr. Weddle Tyler's professionalism got the job done. You both deserve 5 stars. Thank you More

It was a wonderful experience buying from Sean McNally! He was knowledgeable and professional. He was a true gentleman and made us feel like we were appreciated. He went above and beyond with the little He was knowledgeable and professional. He was a true gentleman and made us feel like we were appreciated. He went above and beyond with the little things. We will definitely be returning to Bill Estes for future car purchases! If you are in the market for a vehicle, Sean McNally is your guy to go to! More

I had a wonderful experience buying from Sean McNally! He was easy going and knowledgeable. I got a good price and easy process! I won’t go anywhere else to buy a car from now on! was easy going and knowledgeable. I got a good price and easy process! I won’t go anywhere else to buy a car from now on! More

Mitchel listened, was very response, and knew his stuff! He worked hard at the end of a Friday to close the deal for us. He is the guy you want guiding you through a trade in and new purchase in this tight He worked hard at the end of a Friday to close the deal for us. He is the guy you want guiding you through a trade in and new purchase in this tight market. More

Jacob did a great job and has a great sense of humor. He was able to help us find a vehicle that met all of our requirements. was able to help us find a vehicle that met all of our requirements. More