Bill Estes Ford

This was our fourth vehicle purchase from this dealership. The last two vehicles were ordered. There was no pressure to take an existing vehicle off the lot or something close to what was sought dealership. The last two vehicles were ordered. There was no pressure to take an existing vehicle off the lot or something close to what was sought originally. Staff are friendly and professional. More

I checked 5 stars so what else can I say. More

I traveled several hours to Bill Estes Ford to purchase a VW Tourag TDI they had in inventory. I have had mixed results with dealers in the past. The experience at Bill Estes Ford was EXCEPTIONAL! I don' a VW Tourag TDI they had in inventory. I have had mixed results with dealers in the past. The experience at Bill Estes Ford was EXCEPTIONAL! I don't think I have ever had such a great experience where the sales personnel and Dealer finance were Fantastic. They kept us informed of the status constantly. After the purchase they contacted us by phone several times in the next month to ensure everything was working and we were taken care of. We Greatly appreciate this. Two months after the purchase there was an Item that needed repair by the Extended Warrantee and the Management at Bill Estes Ford REALLY stepped up and facilitated a resolution to a issue that was presented on this matter. Without the Management involvement I would have been out just over $2,000 in repairs. I highly recommend anyone purchasing a vehicle with Bill Estes ford, they will take great care of their customers like nobody else. Even though I live in another state 250 miles away, I would still make the effort to use them for my next purchase. More

We just purchased our third new vehicle from Estes Ford. We had the pleasure of working with Amar Hadzic, who was knowledgeable, courteous and professional. We had the pleasure of working with Amar Hadzic, who was knowledgeable, courteous and professional. More

We bought a new Ford Escape yesterday, and Billy DeWitt helped us out. He was really nice and personable. We were so glad for his help. The other team members were also very helpful and answered all of helped us out. He was really nice and personable. We were so glad for his help. The other team members were also very helpful and answered all of our many questions. More

Very pleased with the service I received today. Billy was very professional and very helpful gave me the deal that I really wanted. Finance was very helpful to me very pleasant to work with thank you very professional and very helpful gave me the deal that I really wanted. Finance was very helpful to me very pleasant to work with thank you More

I wanted to trade in my 2017 Honda Civic SI for a truck. I met Emma. Emma was very on point in getting the information needed to have a quick visit. We did test drive a couple of trucks and although I didn' I met Emma. Emma was very on point in getting the information needed to have a quick visit. We did test drive a couple of trucks and although I didn't get the exact truck I wanted due to my issues and not Emma or Joel's. I did get a great deal on the F150 and value on my trade. There was a communication issue but that was later resolved when speaking to all parties Emma and Joel. Joel was quick and did explain everything in finance and I left with a great truck and a great price. If you are in need for anything new or used please see Emma and tell her I sent you. Pete Davis More

Great experience with Steve Angel at Bill Estes Ford !Also thanks to Sean For the very nice phone response. Will definitely recommend this dealership! !Also thanks to Sean For the very nice phone response. Will definitely recommend this dealership! More

The salespeople at Bill Estes Ford were very welcoming and friendly. They were forthcoming with information about the cars. It would have been nice for them to put a little more care into the cars they sh and friendly. They were forthcoming with information about the cars. It would have been nice for them to put a little more care into the cars they showed (cleaning and maintenance) but turn over is fast so I understand. All around a good experience, even though I ended up not getting a car here. More