Bill Estes Ford

Worst dealership I’ve ever bought from dishonest employees. Car broke down within a week of buying it. Service department is almost just as worthless and will trash your car and give it back with mo employees. Car broke down within a week of buying it. Service department is almost just as worthless and will trash your car and give it back with more problems than you brought it in with. Left my car outside in the rain with the windshield off and didn’t even bother to dry up the puddles of water down in my dash that then shorted out the radio and sprayed out all of the vents anytime you turn on the ac/heat. Wouldn’t give me a loaner vehicle while the car was being repaired after the car I just bought from them broke and then tried to charge me for fixing it. And I did end up having to pay for parts but after multiple calls, going in there twice, and writing a honest review on all platforms they decided they would do the service for free. Steve the sales manager is one of the most worthless, dishonest person I’ve ever had to deal with. Only reason they have 5 star rating is because if you write a bad review they call and harass you non stop and offer free oil changes for you to change/ delete the review. Which I never took them up on because I wouldn’t trust the service department to fill it up with gas much less change the oil. More

A couple weeks ago Billy helped me find my beautiful new car. As someone who doesn't know a thing about cars, I appreciate how I never felt pressured to make a quick decision or settle for anything that did car. As someone who doesn't know a thing about cars, I appreciate how I never felt pressured to make a quick decision or settle for anything that didn't meet my requirements. Billy was patient and incredibly helpful and I couldn't be happier my purchase. More

We have visited this dealership many times over the years, and our visit with Mike Parham today was pleasant, informative, and helpful as we start searching for a car for our son. years, and our visit with Mike Parham today was pleasant, informative, and helpful as we start searching for a car for our son. More

Sean was super helpful and knowledgable of vehicles! He helped us find my fav new toy🤣 I will definitely be recommending to family and friends! helped us find my fav new toy🤣 I will definitely be recommending to family and friends! More

Relaxing and fun visit. Old Mike was great to work with! Thanks Mike. You quickly found and communicated a way to keep us from walking in the rain after our test drive. Thanks Mike. You quickly found and communicated a way to keep us from walking in the rain after our test drive. More

This was our fourth vehicle purchase from this dealership. The last two vehicles were ordered. There was no pressure to take an existing vehicle off the lot or something close to what was sought dealership. The last two vehicles were ordered. There was no pressure to take an existing vehicle off the lot or something close to what was sought originally. Staff are friendly and professional. More

I checked 5 stars so what else can I say. More

I traveled several hours to Bill Estes Ford to purchase a VW Tourag TDI they had in inventory. I have had mixed results with dealers in the past. The experience at Bill Estes Ford was EXCEPTIONAL! I don' a VW Tourag TDI they had in inventory. I have had mixed results with dealers in the past. The experience at Bill Estes Ford was EXCEPTIONAL! I don't think I have ever had such a great experience where the sales personnel and Dealer finance were Fantastic. They kept us informed of the status constantly. After the purchase they contacted us by phone several times in the next month to ensure everything was working and we were taken care of. We Greatly appreciate this. Two months after the purchase there was an Item that needed repair by the Extended Warrantee and the Management at Bill Estes Ford REALLY stepped up and facilitated a resolution to a issue that was presented on this matter. Without the Management involvement I would have been out just over $2,000 in repairs. I highly recommend anyone purchasing a vehicle with Bill Estes ford, they will take great care of their customers like nobody else. Even though I live in another state 250 miles away, I would still make the effort to use them for my next purchase. More

We just purchased our third new vehicle from Estes Ford. We had the pleasure of working with Amar Hadzic, who was knowledgeable, courteous and professional. We had the pleasure of working with Amar Hadzic, who was knowledgeable, courteous and professional. More