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Bill Dube Toyota

Dover, NH

3.6
150 Reviews

40 Dover Point Rd

Dover, NH

03820

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150 Reviews of Bill Dube Toyota

September 21, 2020

Very upset with how we were treated by everyone we came in contact with! Once they get their money they lie, don't trust anything they say! They told me the amount to have my bank check made out and then w More

by kanddnortheast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian sales, Jonathon finance department
Sep 22, 2020 -

Bill Dube Toyota responded

Why would you say we lied when the fact is that the end buyer(not you) did not hold a license from the State of NH, this WAS the reason for the $27.00 dollar difference. We did not know this at the time of the purchase order was agreed upon. Had you not misconstrued and been more forthcoming with the facts we would not be responding to your unhinged response now. You were unprofessional in your actions with our Business Manager in regards to the situation that we have no control over, this is a NH state requirement. In the future we would appreciate your restraining from vulgar( F word) language when speaking with our staff. In closing had we known that they did not have a license from the state oF NH we would not have put the $27.00 dollar fee on the initial purchase and sales agreement. Furthermore we had already made the adjustment of $27.00 PRIOR to your arrival therefore you are misleading the public by having them think you " read" the paperwork and found a mistake.

August 30, 2020

Real happy with the purchase of the used vehicle, our salesman Josh did and outstanding job, we looked at 8 different vehicles and he kept pulling them out and going through each one with us, Thank You J More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Durham
August 15, 2020

Feeling sorry for the salesmen/women My wife and I went in to look at used, low-mileage Toyota RAV4s that they had in stock... One only had 29K mileage and was on their lot as clean and r More

by ibahnez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
*Brand New Salesman Josh ( not his fault at all), Donna ( sales-manager) !
Aug 18, 2020 -

Bill Dube Toyota responded

We are so sorry that your experience wasn't what you had expected. This is not the typical experience at Bill Dube and the vehicle was brought in to the service department immediately. It was checked over, re-detailed and sold the next day. With over 150 used vehicles, the largest in the area, sadly things do slip through the cracks, even mice. How can you be angry with a manager wanting to know what else they can do to assist you? Most people complain that dealerships don't pay attention to their customers! We appreciate your feedback. If you have any further questions, you can contact me directly. A Morin 603-749-5500 X 130

August 01, 2020

Couldn’t be more pleased with the fair treatment and quick turnaround. Highly recommended this dealership. Nice to have such a pleasant car-buying experience. More

by Car buyer
Recommend Dealer
Yes
Employees Worked With
Lancer McMinis
February 07, 2020

Chris and Donna were awesome to work with. They were very accommodating and listened to my needs when purchasing my new vehicle. I will be back to work with them when the time comes to purchase another new v More

by Britt
Recommend Dealer
Yes
Employees Worked With
Chris, Donna
July 31, 2019

Bad Bussiness I bought used truck from them and they lied to the core. I would recommend them to my family and friends. Please stay away from them before you can't More

by theguywho dealing with ..
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian
July 27, 2019

Exceptional Experience with Ali and with Donna My mother and stepfather were in the market for a pre-owned (or new) Sienna minivan. We found a couple at Dube. Both were used Siennas which fit righ More

by Brad412815
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali, Donna
June 04, 2019

efficient, friendly and accommodating The dealership was quick to work with on getting me in and out with my new 4Runner. Chris was great at going through the details but in a timely mann More

by me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris- the sales guy, Tina - internet sales, Bill the business mgr.
June 03, 2019

David Azzo Great person to work with and paitent to get that sale. Got what I wanted at the price we all wanted. Thank you so much David. - Yoshi More

by ystevanus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Azzo
May 24, 2019

Responsive and Friendly Chris was friendly and responsive. He worked to get the best price for my trade in and was able to process the sale quickly once the price was agreed More

by Willett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christ Szymczak
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