Bill Dube Toyota

3-month oil & filter, replace wipers, check tires Service Manager Steve was ready for me when I arrived, noted my request for an inspection, replacement of wipers, oil/filter, check tires. He took th Service Manager Steve was ready for me when I arrived, noted my request for an inspection, replacement of wipers, oil/filter, check tires. He took the time to inform me my wipers are the original factory-installed and gave me the choice of replacing with winter wipers; I chose to replace with same as factory installed. He also provided a quote for replacing my tires which were 4/5 32nds and needed replacement next service, cautioning me to drive carefully this winter. Knowing this is very important and allows me to protect myself in stormy weather. My car was ready in a short time, the invoice detailed and comprehensible, and thanks for the popcorn, as I had missed lunch. Jule G More

New Customer, Very Impressed I live 100 miles away but decided to buy a new Corolla from Bill Dube's dealership this week based on their excellent prices (they participate in the I live 100 miles away but decided to buy a new Corolla from Bill Dube's dealership this week based on their excellent prices (they participate in the military veteran TrueCar program), professional and knowledgeable staff, and prompt replies to all of my questions. Moreover, they were the only dealership of 4 that I contacted who immediately agreed to my request for a vehicle color they didn't have on the lot. Within ONE day, they had located and traded another dealer for exactly the color and model I wanted. Customer service at its best. Particular kudos to product specialist John O'Connor , Finance Manager Josh Gray and Customer Service agents Liz Mosley and Lisa Roberge - all were very professional, pleasant and enthusiastic. The team spirit and integration reflects highly on leadership that fosters such a positive work environment. I highly recommend this dealership. Michelle Marceau Captain, NetJets Aviation Spofford, NH More

BEST DEALERSHIP IN NH Dealing with Bill Dube Ford Toyota Scion has been an outstanding experience me and my family. I just leased my second vehicle from them and my wife bo Dealing with Bill Dube Ford Toyota Scion has been an outstanding experience me and my family. I just leased my second vehicle from them and my wife bought her vehicle last year from them. The people care about my needs and wants and every time I go there, the whole buying a new vehicle experience is an enjoyment. More

Great dealership!! I was very happy with my entire experience. I got a very fair deal on my trade in and ended up driving off the lot in a car that I love with a loan th I was very happy with my entire experience. I got a very fair deal on my trade in and ended up driving off the lot in a car that I love with a loan that fit my needs. David Porter was my sales rep and he was fantastic!. He understood what I wanted right from the start and guided me through the whole process in a professional manner... Buy your car or truck here! More

Great experience! We had such a great buying experience - will absolutely recommend and head back when it's time to buy again. Dave was an absolute pleasure to work wit We had such a great buying experience - will absolutely recommend and head back when it's time to buy again. Dave was an absolute pleasure to work with. More

WHAT A TRAIN WRECK................... I wasted 28 hours attempting to purchase a used vehicle from this dealership and the entire process was a slow motion train wreck. The day before, I I wasted 28 hours attempting to purchase a used vehicle from this dealership and the entire process was a slow motion train wreck. The day before, I was emailed information about a specific vehicle I had inquired about and I scheduled an appointment with the sales representative. In the meantime, my cell phone was barraged with messages from multiple Business Development reps at Dube, all with different names. When I arrived for my appointment, the person I was scheduled to see was not there. I was then shown a car other than what I was emailed, with twice the mileage ; in fact, it had more miles on it than my trade-in. I wasted my first hour and a half watching people walk back and forth and I never got an opportunity to test drive the actual car I had originally inquired about. Once I made it clear why I was there, I was out of time and never got to take any sort of test drive. It was proposed that the balance of the transaction be done online ; I agreed so long as everything could be completed by day's end. The rest of the disaster unfolded from there. So many people got their hands into the transaction, that it quickly became obvious that things were only going to get worse. And they did. After multiple emails filled with mixed messages, incorrect information and dickering over the minutia of a few hundred bucks, what should have taken less than 2 hours TOTAL, resulted in one of the slowest deaths of an automobile transaction I've ever experienced; all over a used Toyota Corolla that can be found practically anywhere. I've bought cars for years and I'm usually out of the dealership in less than 2 hours from start to finish. My experience with this dealership is not one I will soon forget, as much as I'd like to. I hope to educate anyone interested in purchasing a vehicle that doesn't want their chain choked, to seek a more professionally run dealership. Dube is a dud. More

Painless I was so nervous about getting a new car. My husband went to Bill Dube. I was putting it off for a while but eventually I went and I am glad I did. My I was so nervous about getting a new car. My husband went to Bill Dube. I was putting it off for a while but eventually I went and I am glad I did. My experience there was amazing. When I first walked in everyone was so friendly and personable. Dave helped me get a new car and he was not just trying to make a sale but he was working with me to make sure that I got what I wanted and that I was happy. He went above and beyond to help me and they even found me a rebate! Overall I would recommend people to Bill Dube because my experience there was a positive one and it was painless. More

Chrome Clad Issue Been here twice now (Quick Lane), first time quick and easy and got all necessary service done. Went in for 10k service everything was going well unti Been here twice now (Quick Lane), first time quick and easy and got all necessary service done. Went in for 10k service everything was going well until I was notified of my toe being a bit out to which I understood and had them fix while I was there. Dropped off at 7:30, received the truck back at 10:45, they had issues adjusting the toe. It wasn't as much the time that was concerning it was the tool they kept placing on my rims that scuffed the chrome clad wheels. I notified them and made them aware of what it was doing to the rims. Yes it is a truck, and yes eventually it may get a few scratches but its no excuse to justify that it's okay to not take proper measures to ensure nothing is being scratched up. More

Buying process made easy I have been to dealerships where the salesmen are chomping at the bit to get a sale and are over aggressive. My salesman was far from that. He was a g I have been to dealerships where the salesmen are chomping at the bit to get a sale and are over aggressive. My salesman was far from that. He was a great guy, easy to talk to and professional. I was relaxed throughout the whole process and am very happy with my purchase. The finance manager and service guys were also great to work with. One thing I would recommend is having more sales guys working around the time people get out of work because there seemed to be a lot of people waiting while the salesmen were running around getting things done. I have no complaints, thank you. More

Positive Experience No Pressure in looking but there was a little pressure in going with a loan from Toyota when I had already been approved by my bank. I would recommen No Pressure in looking but there was a little pressure in going with a loan from Toyota when I had already been approved by my bank. I would recommend this dealership. Quality service. More