Bill Dodge Nissan

Where do I start? First, I paid more than $160 for "service" to learn something I already knew. I was told the warning light I had flashing was my transmission. Auto Z First, I paid more than $160 for "service" to learn something I already knew. I was told the warning light I had flashing was my transmission. Auto Zone told me the same thing for free a few days ago. When I asked what specifically was the problem with the transmission I was told that would cost me an additional $400-$500 to perform a more "in-depth analysis" of my transmission. What the xxxx was the first computer analysis for then? I also dropped my car off with two WORKING FOBs. Obviously it was working when I dropped it off or I couldn't have dropped it off in the first place. I then received a call that they could not start the car and could I bring in my back up FOB. We did so the next morning and the car started with the back up. For my convenience, they did offer to waive a $100 programming fee for the other FOB and I could get a new one for only $200! Wow, what a deal, I have two working FOBs before I bring my car in for service, and I come away with only one working FOB for something they did to it AND I get to pay $200. No thanks. I also asked about a class action suit pending against Nissan Rogue faulty transmissions and was basically told "they didn't settle so nothing can be done." I have since found out that this was not the truth. Google Nissan Rogue Trasmission Class Action suit and read for yourself. The have done extended warranties and reimbursed customers for repairs due to faulty, shoddy craftsmanship on the transmission. Needless to say, none of the other work I wanted done was performed. I do not trust this dealer anymore. More

Very pleased with the service and the professionalism. I trust the employees at Bill Dodge Nissan located in Saco, Maine I trust the employees at Bill Dodge Nissan located in Saco, Maine More

Bill Dodge of Saco is the very best! The service team is awesome and we are always happy when we leave. The service team is awesome and we are always happy when we leave. More

Rep was very helpful in answer question I had. Was very prompt in taking vehicle in and getting it out. Great they offer cold where to customers that are waiting Was very prompt in taking vehicle in and getting it out. Great they offer cold where to customers that are waiting More

Everything went exactly as they said it would and in the amount of time they said it would amount of time they said it would More

Clean facility. Smiling faces. Easy to work with. Several new cars on the lot. Nice waiting area. Smiling faces. Easy to work with. Several new cars on the lot. Nice waiting area. More

Quoted from GM Patrick and service writer Ben, "the technicians here are only human" So when you pick your car up(like I did) and find your car not fully put back together. That's why folks, they are j technicians here are only human" So when you pick your car up(like I did) and find your car not fully put back together. That's why folks, they are just humans. Patrick confirmed to me that there is 0 quality control of cars going thru this dealership. That's scary 😨 They worked on my car for a headlight replace recall and gave it back to me after 8 hrs of having it, with my lights not working. That's when I noticed bolts loose and other bolts reinstalled in incorrect locations. Originally I had received documentation from Nissan to bring my car to a Nissan dealer for the recall. Ben said I was lying and it was a fake recall. Doesn't get much worse than Ben for customer service More

3rd purchase from through steve Kenney can’t say enough how professional and kind he is. how professional and kind he is. More

Great service! Everyone was friendly and helpful! Would recommend! I was in and out quickly! Everyone was friendly and helpful! Would recommend! I was in and out quickly! More

Clean bathrooms, excellent service managers, excellent mechanics, spacious building, comfortable atmosphere That is all that I am writing mechanics, spacious building, comfortable atmosphere That is all that I am writing More