Bill Dodge INFINITI

I would recommend them for Infiniti specific items. Service rep was friendly and accommodating. Will not use them anymore for routine state inspections or general maintenance. Service rep was friendly and accommodating. Will not use them anymore for routine state inspections or general maintenance. More

The service at bill Dodge Infiniti has always been amazing. They even allow walk ins which makes my hectic life easier. Wouldn’t go anywhere else, also the staff there is great and chipper too. amazing. They even allow walk ins which makes my hectic life easier. Wouldn’t go anywhere else, also the staff there is great and chipper too. More

Great Service - Rinse & Repeat! By far the most accommodating dealership I've ever dealt with. They continue to knock it out of the park. What I like about their service center is th By far the most accommodating dealership I've ever dealt with. They continue to knock it out of the park. What I like about their service center is that they are always on time, do a great job of keeping you updated as your service is being performed and are up front and honest about pricing and recommendations. I typically deal with Arnold the most and appreciate all his help each and every time. More

This dealership was like no other I have Dealt with. The staff were incredibly accommodating, the building was spotless, the information helpful. What a nice change! I did not feel taken advantage of or tal staff were incredibly accommodating, the building was spotless, the information helpful. What a nice change! I did not feel taken advantage of or talked down to. And The best part…I dealt with one person from start to finish… It was the assistant manager… And it was a woman! More

Arnold in the service department was kind, knowledgeable and had my car ready on time. The car was washed for me and everything was done to my satisfaction. and had my car ready on time. The car was washed for me and everything was done to my satisfaction. More

The service area was clean and comfortable. Regular maintenance on my vehicle plus issue with cool sensor being faulty. They had part onsite and resolved the issue right away. Scheduler was nice and maintenance on my vehicle plus issue with cool sensor being faulty. They had part onsite and resolved the issue right away. Scheduler was nice and easy to work with. More

Bill Dodge Infiniti - Made it Right! UPDATE FEB 2 I recently had problems with my radio and heated seats and was extremely frustrated because I had the same problem last year. Each time UPDATE FEB 2 I recently had problems with my radio and heated seats and was extremely frustrated because I had the same problem last year. Each time I had to bring the car back twice because the problem was not repaired the first time. This time, Bill Dodge Infiniti repaired everything and provided a loaner for several weeks so I was not inconvenienced. The customer service has always been top-notch at this dealership and I appreciate the care that Arnold delivers. Thank you Bill Dodge and Arnold for your service....I'm back to being 100% happy with my car and a loyal Bill Dodge Infiniti customer. PRIOR REVIEW The customer service associates are very nice. However I am extremely frustrated that I had radio and heated seat issues twice in the last year. My vehicle is only 2.5 years old. When I make the initial complaint the parts are checked, but not thoroughly. I have to call a second time and bring the vehicle back to be re-evaluated and repaired. I am again in the position where I have to call to have the radio and heated seats looked at because I got the car back in the same condition I left it to be repaired, but it wasn’t repaired. I am questioning the quality of the vehicle and the service department and seriously considering purchasing another vehicle that is not Infiniti. More

Always give me excellent service and advice on my car. We have.driven our 2008 M35x over 100000 miles with Bill Dodge INFINITI service since it was new. We have.driven our 2008 M35x over 100000 miles with Bill Dodge INFINITI service since it was new. More

INFINITI service is outstanding! Arnold and his staff are always welcoming, responsive and attentive to my needs. They offer great customer service and are always a pleasure to work with. always welcoming, responsive and attentive to my needs. They offer great customer service and are always a pleasure to work with. More

This was our second purchase from the Bill Dodge dealership in the last 6 months and we were both happy with everyone we dealt with dealership in the last 6 months and we were both happy with everyone we dealt with More