
Bill Dodge Auto Group
Westbrook, ME
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641 Reviews of Bill Dodge Auto Group
Steve is hands down the very best! I know absolutely nothing about cars, and he has so kindly, and thoroughly answered all the questions I've had with regards to my truck. Their service is prompt, and I nothing about cars, and he has so kindly, and thoroughly answered all the questions I've had with regards to my truck. Their service is prompt, and I will definitely be back! More
***** STAR RATINGWe are from PA, and our 2000 Chevy had ***** STAR RATING We are from PA, and our 2000 Chevy had the engine seize while in Skowhegan, ME, DURING on our first vacation in years. OUR search ***** STAR RATING We are from PA, and our 2000 Chevy had the engine seize while in Skowhegan, ME, DURING on our first vacation in years. OUR search on the internet was difficult, especially since we are visitors in the area.. We finally called Bill Dodge to see if he had any nice preowned SUV's and they had several. We needed to rent a Hertz to go car shopping... GOOD GRIEF! We purchased a 2017 KIA Sportage EX with low miles. The price was within my budget, once financing was worked out. The dealerships had a variety of SUV's in close proximity. This place had EVERY make and model you could hope for....but not one DODGE on the lot.... lol figure that. The Manager did everything to meet our requests. April and Sue made a great tag team...even through that paperwork. We had to return our rental car in a time frame, and they even allowed us to TEST DRIVE our soon to be vehicle to take back the rental car. We were STRANDED in Maine for 4 days, and somehow we are glad this all happened. Their vehicles are clean and detailed perfectly! I have never before had such a wonderful experience car shopping, and buying, before. Bill Dodge Auto needs to add another dealership group in Gettysburg / Hanover, PA Thank you for the professionalism, your patience, your kindness, and the laughter. YOUR THE BEST! More
Really warm and friendly. Helpful as we contemplated between purchasing a Subaru vs Toyota. Essentially needed a reliable car for our daughter. Jessica helped us go through inventory in our price range. between purchasing a Subaru vs Toyota. Essentially needed a reliable car for our daughter. Jessica helped us go through inventory in our price range. More
I recently purchased a Toyota Sienna Van from Bill Dodge I recently purchased a Toyota Sienna Van from Bill Dodge Used Vehicles in Westbrook, Maine. I had not purchased a vehicle in 17 years and had poor ex I recently purchased a Toyota Sienna Van from Bill Dodge Used Vehicles in Westbrook, Maine. I had not purchased a vehicle in 17 years and had poor experiences at two dealerships so was skeptical. Kristal spent literally hours with me answering all my questions patiently and showing me all aspects of the van and Dylan guided me through the financing so patiently and also answered many questions. I was totally impressed with their no pressure ,yet so professional approach. Respect for the customer and their needs is given such a high priority here. I left feeling confident that I had not only made a sound decision but had also been sold a vehicle with thorough maintenance and repair on anything required or needed. I would highly recommend this dealership and this particular division. More
Great customer service and working with Matt was great. There was an initial 8-12 month wait for the SUV I ordered because of the pandemic, but Matt kept me informed of any other similar vehicles that came There was an initial 8-12 month wait for the SUV I ordered because of the pandemic, but Matt kept me informed of any other similar vehicles that came in and I ended up getting something that was slightly different than what I ordered in only 3 months instead. More
I received good service less my car wash. I have been in twice with my Cadillac and the first time they apparently were too busy to wash my car. This is part of my service to wash my car. Today they hosed twice with my Cadillac and the first time they apparently were too busy to wash my car. This is part of my service to wash my car. Today they hosed my car down not washed it. This is part of the service I pay for. More
Great service. Very knowledgeable. Got me in quickly and completed service with a car wash finish. Very good communication, throughout completed service with a car wash finish. Very good communication, throughout More
The staff was friendly and made the buying process easier to deal with. I traded in a 2021 Silverado 1500 with 5000 miles for a 2019 Silverado 2500 with 18000 miles. There are a few things that need to be ad to deal with. I traded in a 2021 Silverado 1500 with 5000 miles for a 2019 Silverado 2500 with 18000 miles. There are a few things that need to be addressed with a truck that has low mileage so I will be curious how this is handled. More