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Bill Dodge Auto Group

Westbrook, ME

4.2
641 Reviews

2 Saunders Way

Westbrook, ME

04092

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641 Reviews of Bill Dodge Auto Group

December 28, 2021

Not impressed with them not washing my car after they said they would. The biggest reason I bring my car for oil change is because they wash my car and they did not do it… not happy at all More

by Ahiggins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Jan 03, 2022 -

Bill Dodge Auto Group responded

We do apologize for any inconvenience and frustration. Your comments have been passed along to our management team. Please feel free to stop by at your convenience and we will provide a wash for you. We do appreciate your business and hope to see you soon.

December 18, 2021

Very efficient and Eric was great to work with! Great service and the waiting area was clean. More

by tp61sue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Michelson
Dec 20, 2021 -

Bill Dodge Auto Group responded

Thank you so much for this review! We are happy to hear that Eric was great to work with. We hope to see you next time!

December 13, 2021

Its sad that a 2017 vehicle with less than 30,000 miles fails a yearly inspection and has to spend over $450 to replace a part I order to pass the inspection. I think it should have been a recall but I’m More

by kimbera1958
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lamarre
Dec 15, 2021 -

Bill Dodge Auto Group responded

Thank you for this feedback, Kimberly. We are sorry to hear that your visit did not as expected. We understand that you were able to talk with our service manager about your concerns. If there is anything additional that we can assist with, please do not hesitate to reach out. We appreciate your business and hope to see you next time.

December 11, 2021

A huge shoot out to sue, Matt and Stewart they were absolutely amazing , patient and understanding throughout the whole process . Matt best agent ! Honestly such a great service More

by Kaleb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue, Matt, Stewart
Dec 13, 2021 -

Bill Dodge Auto Group responded

Thank you for this review, Kaleb! We are so glad to hear that you had such a great experience with Matt and Stewart. We appreciate your business and look forward to seeing you next time!

December 02, 2021

Great buying experience. Quick, straightforward, and honest. The paperwork only took about 10 minutes. Miki was great to work with. More

by FLop
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miki
Dec 02, 2021 -

Bill Dodge Auto Group responded

That's what we like to hear! We appreciate your business and hope you enjoy your new purchase!

December 01, 2021

Excellent service experience from booking the appointment online to greeting upon arrival right through till I left in my newly cleaned and fully serviced car. Bob was very helpful and everything went accord More

by JimL23
Recommend Dealer
Yes
Employees Worked With
Bob
Dec 02, 2021 -

Bill Dodge Auto Group responded

We appreciate you sharing your positive experience, Jim! Thank you so much!

November 29, 2021

Kris H. our salesperson was wonderful. He listened and adjusted his selections to show us what we wanted and we are very please with the car we purchased. More

by gladys.trainor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristofer Hollenkamp, Dylan Trott
Nov 29, 2021 -

Bill Dodge Auto Group responded

Thank you for sharing your great experience, Gladys! We appreciate your business and again, congrats on your new purchase!

November 25, 2021

Alec the salesperson was great very polite and professional . Sue finance was extremely helpful as well More

by mcurneil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec
Nov 29, 2021 -

Bill Dodge Auto Group responded

Thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!

November 23, 2021

Service was done in a fast and courteous manner. Online appointment was easy to book. More

by Dlegere
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Williams
Nov 24, 2021 -

Bill Dodge Auto Group responded

Thank you for this review! We are happy to hear that service was completed quickly and to your satisfaction! We appreciate your business and hope you have a great day!

November 22, 2021

A wonderful car buying experience with knowledgeable, professional car experts! I could not be more impressed. Sue and Alec were outstanding. More

by janinefifield1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec Barry and Sue Belanger- 5 stars!!!!
Nov 23, 2021 -

Bill Dodge Auto Group responded

We are happy to hear that you were provided with such a wonderful buying experience. We appreciate your business very much! Thanks again!

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