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Bill Dodge Auto Group

Westbrook, ME

4.3
633 Reviews

2 Saunders Way

Westbrook, ME

04092

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633 Reviews of Bill Dodge Auto Group

January 21, 2025

Great dealership to work with. Service is top notch and pricing on most vehicles is competitive. More

by dalep
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Sweet, Bryan Wickerham
Jan 21, 2025 -

Bill Dodge Auto Group responded

We appreciate your feedback! It’s great to hear that you had a positive experience with our dealership and found our service excellent. We’re here to help with anything you need and look forward to seeing you again!

January 06, 2025

Good selection, Preston (sales) heard what we wanted and delivered. Nice looking truck, handles well, looking forward to take it upta camp. More

by dabmax
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston Silbart
Jan 07, 2025 -

Bill Dodge Auto Group responded

Thank you for your feedback! We're glad to hear that Preston listened to your needs and delivered the perfect truck. It’s great to know you’re enjoying it and we hope you have a fantastic time taking it upta camp. We look forward to assisting you again in the future!

December 19, 2024

Had a great experience! Arrived with a budget in mind had multiple of vehicles to choose from and found the perfect truck for me! More

by Melinda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyree W, Bryan Wickerham
Dec 19, 2024 -

Bill Dodge Auto Group responded

Thank you for sharing your experience, Melinda! We're thrilled to hear you found the perfect truck and that our team provided great options within your budget. Enjoy your new vehicle, and we look forward to assisting you again in the future!

November 28, 2024

My spouse and I are over 65, Bill Dodge GMC is our best experience ever! More

by exkv8ah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston Silbart
Dec 02, 2024 -

Bill Dodge Auto Group responded

Thank you so much for sharing your experience! We're thrilled to hear that Bill Dodge GMC has been your best experience ever. Providing exceptional service and care to our customers is our top priority, and we're honored to have earned your trust. If there’s anything we can do for you in the future, please don't hesitate to reach out. We look forward to continuing to serve you both!

November 28, 2024

A very good experience purchasing my 2025 GMC Sierra SLT. Todd Hilton was a no pressure salesman which I really appreciate. More

by Chris Plummer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Hilton 5 stars, Patrick Sullivan, Bryan Wickerham
Dec 02, 2024 -

Bill Dodge Auto Group responded

Thank you, Chris, for sharing your experience! We're thrilled to hear you had a great time purchasing your 2025 GMC Sierra SLT. It's wonderful to know that Todd Hilton's no-pressure approach made the process enjoyable for you. Congratulations on your new truck, and we look forward to assisting you again in the future!

October 15, 2024

contacted Bill Dodge on a Saturday afternoon late. We wanted to buy a truck they had advertised. They told us to set up an appointment for Monday morning which we did. We told them we were driving an More

by gdollarhide1991
Recommend Dealer
No
Employees Worked With
Not sure
Oct 17, 2024 -

Bill Dodge Auto Group responded

Thank you for reaching out and sharing your experience. We are truly sorry to hear about the way your visit was handled. It’s incredibly frustrating to make the effort to visit and then find out the truck was sold just before you arrived. Unfortunately, we don’t hold vehicles for appointments because if we did, we wouldn’t have anything available to sell, given the number of appointments we have. We typically require a cash deposit to hold a vehicle. We understand this may not be ideal, and we appreciate your understanding. If there’s anything we can do to assist you further or if you’d like to discuss this more, please don’t hesitate to reach out.

October 10, 2024

Horrible customer service! Service manager is a moron and the general manager very rude and talks down to people More

by Bdburnerservice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matt Taiani, Patrick Sullivan, Joe Borowski
Oct 10, 2024 -

Bill Dodge Auto Group responded

We apologize for the inconvenience and understand how frustrating it can be when timelines don’t align with expectations. Our team is currently scheduling a few weeks out due to high demand, but we’re doing our best to accommodate everyone as quickly as possible. Thank you for your understanding.

September 28, 2024

Service appts are an issue. They don’t schedule properly or something ?? My appt this week was at 1pm. My vehicle wasn’t taken in for work until after 2:20pm!! When scheduling More

by A
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
No one listed that we know
Sep 30, 2024 -

Bill Dodge Auto Group responded

We appreciate you taking the time to share your experience. We apologize for the delays and the inconvenience this caused, especially with your busy schedule. Timely service is important, and we understand your frustration with having to return for the software update. We'll review your feedback with our service team to improve scheduling and communication moving forward. We're glad to hear you had a positive experience with your sales representative, and we hope to earn back your trust in our service department. Thank you for your understanding.

September 18, 2024

This was the worst experience I’ve had in 30 years of buying cars. The truck I had my heart set on wasn’t ready as I was told it would be when I arrived and wouldn’t be ready for a few days. I had alread More

by cacarter1978
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Liam Gibbons
Sep 18, 2024 -

Bill Dodge Auto Group responded

Thank you for sharing your feedback, Clay. We're sorry to hear about your recent experience and understand how disappointing it must have been. Our service and sales managers are actively working with you to address all of your concerns, and we're committed to making things right. If you have any further questions or need assistance, please don't hesitate to reach out.

August 30, 2024

Was very helpful and patient. They explained everything very clearly and made sure I understood and was getting what I needed. They were very pleasant to work with. More

by Judy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Michelson
Aug 30, 2024 -

Bill Dodge Auto Group responded

Thank you for your kind words, Judy. We're thrilled to hear that our team was helpful, patient, and clear in their explanations. Ensuring you have a pleasant experience and get exactly what you need is always our priority. We appreciate your feedback and look forward to assisting you again in the future.

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