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Bill Dickason Chevrolet Buick - Service Center

Gladewater, TX

4.6
660 Reviews

660 Reviews of Bill Dickason Chevrolet Buick - Service Center

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July 13, 2024

She took her time to research and provide me with the most up to date information. Very good customer service. More

by Kherly Chesser
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
July 13, 2024

Very friendly and professional staff, I have made good friends here. Mariela is very helpful and friendly!! More

by VICKYROJAS322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
July 12, 2024

Buzzy was such a great guy. He helped me with my questions and my needs. The mechanics were great too. Thank you for all you did for us. More

by GRAMMY_ALLEN67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buzzy-5 stars
June 25, 2024

They were so quick to get my vehicle in and get it checked out even though I didn’t purchase it from them. They kept me informed on what was going on and got it fixed in a timely manner. More

by PAKE1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
June 19, 2024

Buzzy took care of everything I needed. Got the price sorted and took care of everything for me. Chris got everything done in a timely manner and I was in and out of the shop in no time. Th More

by Buickdriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Scadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Klinefelter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buzzy Caviness Zoe wilder Brycen Rachell Matthew Burton Jordan Williams Austin smith Adrian Cortes , Mariela Hernandez, Chris Williams
June 16, 2024

They took care of my truck. The customer service was great.customer waiting area & bathrooms were clean & comfortable. More

by ANNAKOERNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
June 15, 2024

Kept updated while waited. Work was fast and efficient. Mariela checked on people in waiting area during their wait More

by DJMTOTHETOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
June 14, 2024

Mariela was great. She kept me informed of every aspect of my service and answered all the questions I had. I asked for quotes for some extra accessories and she delive More

by AWAL074
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
June 10, 2024

120. 00 hourly shop charge to clients. just under 30,00 to patch a tire. i should have called east texas automotive. they said it was free for neighbors. w More

by bperez6168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Williams
June 07, 2024

It was expensive but what dealership is not expensive these days. I did not go back after with this problem or another. More

by TIMCFIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bussy
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