Bill Dickason Chevrolet Buick - Service Center

Went there to get horn fixed, inspection, and oil change. Had an appointment. 12/11/2024 5 hours, and $263.59 I was told it was fixed and ready to go. Horn did work when I left. This is not my daily change. Had an appointment. 12/11/2024 5 hours, and $263.59 I was told it was fixed and ready to go. Horn did work when I left. This is not my daily driver. 12/21/2024 drove it to Longview and noticed the horn no longer worked. Contacted Faye Hinds my "service relation manager" when I got home via email. She responded on 12/23/2024 stating she had given my information to her manager. Here it is 12/30/2024 and I have not heard back from her "manager" I gave this group a 1 star because I could not give a lower rating. If you want a good over priced screwing this is the place for you. If you want good honest service I strongly recommend you go elsewhere. Sincerely Charles Caldwell Gilmer Texas. More

Very satisfied with the service agent and maintenance preformed. Pleasant to deal with and courteous. preformed. Pleasant to deal with and courteous. More

It took a while and they took care of me. Thank you so much for all your help buzzy Thank you so much for all your help buzzy More

The crew at Bill Dickason diagnosed the problem with our car and got us in and out quickly. They kept us informed every step of the way and even fed us Christmas brownies! car and got us in and out quickly. They kept us informed every step of the way and even fed us Christmas brownies! More

They go the extra mile, and it makes a difference! I drive from Longview because the people here actually care! Thank you! I drive from Longview because the people here actually care! Thank you! More

This is not our first visit and every time has been absolutely top notch and professional. absolutely top notch and professional. More

Service was fantastic. Tires too expensive. Could have gotten better price elsewhere, but I was able to get the sensor, hub and tires at one stop where y’all graciously g Tires too expensive. Could have gotten better price elsewhere, but I was able to get the sensor, hub and tires at one stop where y’all graciously gave me a loaner vehicle to continue working. More

Buzzy Caviness provided great, friendly customer service and thoroughly explained repair issue in an understandable way! and thoroughly explained repair issue in an understandable way! More

They were prompt to replace my tire on my Malibu. It was a special order.Thank you for helping me. I just wish they could have sent someone to help me when I had the flat. My grandson had the necessa It was a special order.Thank you for helping me. I just wish they could have sent someone to help me when I had the flat. My grandson had the necessary tools to help me. More

Took very good care of us will recommend people to you thank you so much thank you so much More