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Bill Dickason Chevrolet Buick - Service Center

Gladewater, TX

4.5
678 Reviews

678 Reviews of Bill Dickason Chevrolet Buick - Service Center

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February 09, 2025

They fixed a recall. When they drove the car they scratched the rim. Won’t be back More

by AGREENPAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Faye Hinds
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan McClain
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2025

Rep was not upfront about the price before the service was done . Not happy about the service was rendered. I am one of the customers who had lifetime free oil changes and they broke the promise. More

by CYHUNT123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan McClain
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2025

I thought the service was very good. I made an appointment for service that was convenient for me and the service that I received was fine. I could have used a shuttle service, though, More

by Terry Winn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

Great service as always! I don't go anywhere else for my Ram!! Just plug in to wifi & in no time I'm back on the road. More

by Johnny Hinds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

Fast and efficient. Comfortable and hospitable place to wait for oil change. Will be back More

by dlkp0927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Scadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Klinefelter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaylon, Troy Ansley
January 15, 2025

I had to make two trips to retrieve my truck because it didn't appear that the alternator had been repaired. I showed Buzz and he agreed, but later the tech indicated that the alternator would not kick in More

by TGATSCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buzz
January 11, 2025

Friendly, knowledgeable and caring dealership. I was there priority while purchasing my new automobile . Service department excellent as well More

by dlkp0927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Scadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2025

They were great always very helpful and Attentive to their customers. I recommend to anyone More

by SWEETIEHICKS97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

Excellent Customer Service. Every was very knowledgeable and friendly. Everything was done in a timely manner. More

by DESHAWNMOSS91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

Fast, professional and courteous. Very pleased. Will be back. Very knowledgeable staff. Haven’t been there in a few years. Was impressed with the building updates. More

by JSVETTES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buzzy
2
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