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Bill Dickason Chevrolet Buick - Service Center

Gladewater, TX

4.5
679 Reviews

679 Reviews of Bill Dickason Chevrolet Buick - Service Center

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April 22, 2025

Didn't waste time, helped me out, Brandon was awesome. Did everything they said they would that's rare these days. More

by munn86637
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Jefferson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

We were very well received and the vehicle was exactly as described.we will highly recommend this dealership. More

by TEXAN9558
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Scadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2025

Very nice people, clean get it done quick Price a little high. But I like having it done close by More

by TMSW_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan McClain
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

Great service department, took care of all the typical maintenance items, oil change, tire rotation, etc. and diagnosed and treated a different issue I had a question on More

by bwelch0031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Month and half for a parts seem to be very long these day. It's hard to believe no dealer has that parts. But I could be wrong More

by RDRY61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan McClain
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2025

Oil change and tire rotation took 1 hour and 45 minutes. Too long. Then the bill was $40 higher than I have been paying for the same services. Never had to wait so long, either. The bill listed my deceased More

by ROBRAY1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Faye Hinds
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan McClain
1.0
This rating includes all reviews, with more weight given to recent reviews.
William Nichols
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2025

Great dealership. Friendly staff. Adrian is best salesman and goes out of his way to help you!! Great service department! More

by doyledougan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Scadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2025

We were told that BD Chevrolet provided free oil change for the first year. They did not fulfill that promise!!! More

by hamiltonj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan McClain
2.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2025

Always a pleasure doing business with Bill Dickason! I receive great service always! Buzzy got me checked in quickly for my oil change and tire rotation. Everybody is friendly. More

by Khew873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Hewitt
February 15, 2025

Worst dealer I've ever been to in my entire life. Horrible management, good staff. More

by Nunyabiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Susie Scadden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Faye Hinds
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Bryant
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brycen Rachell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Klinefelter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Scott
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan McClain
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaylon 5 star, Troy Ansley
1
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