Bill Dickason Chevrolet Buick - Service Center

Month and half for a parts seem to be very long these day. It's hard to believe no dealer has that parts. But I could be wrong day. It's hard to believe no dealer has that parts. But I could be wrong More

Oil change and tire rotation took 1 hour and 45 minutes. Too long. Then the bill was $40 higher than I have been paying for the same services. Never had to wait so long, either. The bill listed my deceased Too long. Then the bill was $40 higher than I have been paying for the same services. Never had to wait so long, either. The bill listed my deceased father as owner of my vehicle. My Enclave has never been in my Dad's name. When I brought this up to the service manager he just blew me off saying that was what the vin was listed as. WRONG. the vehicle has only been in my name as second owner. First owner was a pastor in Longview. More

Great dealership. Friendly staff. Adrian is best salesman and goes out of his way to help you!! Great service department! Friendly staff. Adrian is best salesman and goes out of his way to help you!! Great service department! More

We were told that BD Chevrolet provided free oil change for the first year. They did not fulfill that promise!!! for the first year. They did not fulfill that promise!!! More

Always a pleasure doing business with Bill Dickason! I receive great service always! Buzzy got me checked in quickly for my oil change and tire rotation. Everybody is friendly. I receive great service always! Buzzy got me checked in quickly for my oil change and tire rotation. Everybody is friendly. More

Worst dealer I've ever been to in my entire life. Horrible management, good staff. Horrible management, good staff. More

Able to get my car in and serviced in 1 day. Great customer service from Nathan . Great customer service from Nathan . More

They fixed a recall. When they drove the car they scratched the rim. Won’t be back When they drove the car they scratched the rim. Won’t be back More

Rep was not upfront about the price before the service was done . Not happy about the service was rendered. I am one of the customers who had lifetime free oil changes and they broke the promise. was done . Not happy about the service was rendered. I am one of the customers who had lifetime free oil changes and they broke the promise. More

I thought the service was very good. I made an appointment for service that was convenient for me and the service that I received was fine. I could have used a shuttle service, though, I made an appointment for service that was convenient for me and the service that I received was fine. I could have used a shuttle service, though, as I had to make arrangements for a ride to drop off and retrieve my car. More