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Bill Dickason Chevrolet Buick - Service Center

Gladewater, TX

4.5
674 Reviews

674 Reviews of Bill Dickason Chevrolet Buick - Service Center

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March 25, 2025

Oil change and tire rotation took 1 hour and 45 minutes. Too long. Then the bill was $40 higher than I have been paying for the same services. Never had to wait so long, either. The bill listed my deceased More

by ROBRAY1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Faye Hinds
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan McClain
1.0
This rating includes all reviews, with more weight given to recent reviews.
William Nichols
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2025

Great dealership. Friendly staff. Adrian is best salesman and goes out of his way to help you!! Great service department! More

by doyledougan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Scadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2025

We were told that BD Chevrolet provided free oil change for the first year. They did not fulfill that promise!!! More

by hamiltonj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan McClain
2.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2025

Always a pleasure doing business with Bill Dickason! I receive great service always! Buzzy got me checked in quickly for my oil change and tire rotation. Everybody is friendly. More

by Khew873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Hewitt
February 15, 2025

Worst dealer I've ever been to in my entire life. Horrible management, good staff. More

by Nunyabiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Susie Scadden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Faye Hinds
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Bryant
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brycen Rachell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Klinefelter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Scott
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan McClain
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaylon 5 star, Troy Ansley
February 11, 2025

Able to get my car in and serviced in 1 day. Great customer service from Nathan . More

by LEANN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2025

They fixed a recall. When they drove the car they scratched the rim. Won’t be back More

by AGREENPAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Faye Hinds
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan McClain
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2025

Rep was not upfront about the price before the service was done . Not happy about the service was rendered. I am one of the customers who had lifetime free oil changes and they broke the promise. More

by CYHUNT123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan McClain
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2025

I thought the service was very good. I made an appointment for service that was convenient for me and the service that I received was fine. I could have used a shuttle service, though, More

by Terry Winn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

Great service as always! I don't go anywhere else for my Ram!! Just plug in to wifi & in no time I'm back on the road. More

by Johnny Hinds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
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