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Bill Dickason Chevrolet Buick
Gladewater, TX
3,040 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,040 reviews
January 11, 2025
Friendly, knowledgeable and caring dealership. I was there priority while purchasing my new automobile . Service department excellent as well I was there priority while purchasing my new automobile . Service department excellent as well More
by dlkp0927
Verified Customer
January 11, 2025
She was very patient. Darby was extremely nice, too. Everyone there was great both times. Darby was extremely nice, too. Everyone there was great both times. More
by rball6483
January 08, 2025
Adrian was so good in understanding what we were looking for. All staff were very nice. It was a great experience at this dealership. We will not go anywhere else. for. All staff were very nice. It was a great experience at this dealership. We will not go anywhere else. More
by lori36
Employees Worked With
January 07, 2025
They were great always very helpful and Attentive to their customers. I recommend to anyone their customers. I recommend to anyone More
by SWEETIEHICKS97
Employees Worked With
January 05, 2025
Overall satisfied with my experience with your dealership. Darby did an excellent job showing me the vehicle, and Austin took care of the dealer prep of the vehicle. dealership. Darby did an excellent job showing me the vehicle, and Austin took care of the dealer prep of the vehicle. More
by donrode55
January 02, 2025
Excellent Customer Service. Every was very knowledgeable and friendly. Everything was done in a timely manner. Every was very knowledgeable and friendly. Everything was done in a timely manner. More
by DESHAWNMOSS91
December 31, 2024
Fast, professional and courteous. Very pleased. Will be back. Very knowledgeable staff. Haven’t been there in a few years. Was impressed with the building updates. Very pleased. Will be back. Very knowledgeable staff. Haven’t been there in a few years. Was impressed with the building updates. More
by JSVETTES
Employees Worked With
Buzzy
December 30, 2024
Went there to get horn fixed, inspection, and oil change. Had an appointment. 12/11/2024 5 hours, and $263.59 I was told it was fixed and ready to go. Horn did work when I left. This is not my daily change. Had an appointment. 12/11/2024 5 hours, and $263.59 I was told it was fixed and ready to go. Horn did work when I left. This is not my daily driver. 12/21/2024 drove it to Longview and noticed the horn no longer worked. Contacted Faye Hinds my "service relation manager" when I got home via email. She responded on 12/23/2024 stating she had given my information to her manager. Here it is 12/30/2024 and I have not heard back from her "manager" I gave this group a 1 star because I could not give a lower rating. If you want a good over priced screwing this is the place for you. If you want good honest service I strongly recommend you go elsewhere. Sincerely Charles Caldwell Gilmer Texas. More
by chuck caldwell
Employees Worked With
Other Employees :
Buzzy "service advisor "
December 28, 2024
Very satisfied with the service agent and maintenance preformed. Pleasant to deal with and courteous. preformed. Pleasant to deal with and courteous. More
by allenaspen49
December 25, 2024
It is a friendly and inviting dealership. They try their best to help you out. They try their best to help you out. More
by bennettjl77
