Bill Currie Ford

I used Bill Currie 10 years ago and had problems. I tried them again 3 months ago and still had the same problems. I have 15 Ford trucks in my fleet and can not get basic service done in a day. They tried them again 3 months ago and still had the same problems. I have 15 Ford trucks in my fleet and can not get basic service done in a day. They are three miles from our office and will drive to another dealer. They are just that bad! More

I visited Bill Currie Ford to look at a vehicle on the used car lot. A salesman from the new car section was very friendly and took me across the street to see the used car. The car was in great cosmeti used car lot. A salesman from the new car section was very friendly and took me across the street to see the used car. The car was in great cosmetic condition.I loved it. We took it for a test drive, he gave me an AutoCheck report showing NO accidents and quoted a selling price of $11,500. I asked what reconditioning had been done and was told they thoroughly inspect it and fix what is needed. He gave me a list of what had been done. I asked if I could take the vehicle to my mechanic and was told yes, though they have some "really good Ford mechanics" that have checked it over. I made arrangements with my mechanic and the salesman to take it for an inspection, paid for out of my pocket. Understand that I do not expect a used car to be perfect, even when told it has been thoroughly inspected. Honest disclosure would be appreciated. My mechanic took one look at it and said it looks like it has been in an unreported accident. Sure enough and very obvious, numerous front end parts had been replaced.and/or painted. No way Ford did not notice. Furthermore, the transmission, oil pan, timing cover, valve cover and left rear shock were all leaking. The rear tires were worn to the base. I was shown and things were very clearly leaking. Total repair estimate, a good part due to the transmission having to be removed, close to $2,000. On my return drive to the dealership the check engine light came on. I told my salesman the findings, including my concern that there's no way their mechanic looked under the hood, or anyone with any knowledge of cars, and didn't see the evidence of an accident. He now told me that "their Ford mechanics" didn't do the work, "he" (the used car manager I would presume) sent it out for the work to be done and they don't report back that sort of information. I asked if someone could read the code for the check engine light or would that be too much trouble to do right then and he said yes, it would be too much trouble. It would have to go back to service and he didn't think they were there that day. (It was a Sat around 1:30--Service Dept is open 7:00-5:00) He told me that the light sometimes comes on after an oil change. Finally he told me that $2, 000 was too much repair work to be done and the car would just be sent to auction, where, now get this, they would get $10,500 for it. A 2007 vehicle with 98,600 miles, that they were selling for $11,500! Really? I'd like to sell my car at that auction! That was insulting. I knew at this point that he was done with me, was missing out on some NEW car commission, so I left aggravated and disappointed. I've NEVER written a online review of any kind but I grew more and more angry as I drove home. I felt deceived and like I had just left a buy here/pay here lot, not a "reputable" car dealer. Actually I would have gotten a better price at a buy here/pay here. Car dealers have a bad reputation and Bill Currie Ford is NO different. BEWARE. DO NOT TRUST BILL CURRIE FORD TO BE HONEST WITH YOU! (I am not using the salesman's name because I don't feel right about doing so online.) More

I bought a car on Saturday and it is still sitting in the service department the following Sunday for repeat problems that should've been handled during their supposed 130 point inspection. Managers and sale service department the following Sunday for repeat problems that should've been handled during their supposed 130 point inspection. Managers and sales people were very rude and just as incompetent as their service department. It feels like a week long nightmare prank that cost me a fortune. More

I had called to ask about trading in a Lexus is250 on a diesel 4x4 pickup, and was told to come on down, they had a great one for me. It turned out to be true - I got a great deal on a great truck, good tr diesel 4x4 pickup, and was told to come on down, they had a great one for me. It turned out to be true - I got a great deal on a great truck, good trade-in value, even though they're not technically a Lexus dealer, and both my wife and I were treated exceptionally well! I really can't say enough good things about how quickly and easily Terry Wood (Internet Sales Manager, I think) got us taken care of. It was the single most enjoyable, effortless, and stress-free vehicle transaction I've ever been involved in. My experience at Bill Currie Ford was far better than my experience with any of the BMW or Lexus, or Toyota dealerships in the past. These same dealers, from whom I have bought brand new vehicles, didn't seem to care much about after-care, or customer care/experience. I am confident that this will be much better at Bill Currie Ford, based on my experience so far. Thanks to Bill Currie Ford, and especially thanks to Terry! Make sure to ask for him, he's a heck of a great guy, and really cares. You'll see! More

Beware of this FORD DEALERSHIP and it's sales practices. I was in communication with one of there Internet salesman. We has spoke of two vehicles, sent numerous emails about specific Vin numbers practices. I was in communication with one of there Internet salesman. We has spoke of two vehicles, sent numerous emails about specific Vin numbers and he also sent the picture of the specific vehicle with the MSRP and the final price. Wife and I went to dealership, salesman Geoff Patterson stated here is the vehicle. We looked at it got inside and was satisfied. Signed paperwork. Next week I went on line to show coworker a similar vehicle I purchased. UH OH the exact vehicle that Geoff Patterson quoted me was still on the lot. I couldn't believe it, I went home looked and my Vin number and the MSRP they were different. The vehicles were very similar to the one I was looking at except an upgraded locking rear end $470.00 difference. I take responsibility that I had a duty to confirm the vehicle. Called Spoke to Geoff and Lou Pepe the supervisor, they stated it was not intentional they deal with stock numbers not Vin numbers. GOOD THING THEY DIDN'T SELL ME A VEHICLE THAT I GOT THE ADVANTAGE ON. Could not believe how they acted after I caught them in there "dealings". Lou stated I will give you $300,00 to give us a 5 star rating. Told him it was not about the money. STAY FAR AWAY More

I have been purchasing cars for over 40 years and I have never had such a positive experience through the process. If I had been here and known of this dealership 40 years ago, I would never have purchased never had such a positive experience through the process. If I had been here and known of this dealership 40 years ago, I would never have purchased anywhere else. Friendliness, expertise, professionalism and comfort zone are but a few of the superlatives I can use. For anyone purchasing an auto (and if you are not thinking Ford, you should just for the experience of this dealership), this should be your first and last stop. My salesman, Jonathon Parker, was genuinely friendly. Not just car salesman friendly. He treated me with respect and was truly interested in not just my deal but interested in me as a person. This was so very refreshing. His boss also was a true professional as was the finance department. If you have ever experience a bad auto shopping experience you will appreciate the polar opposite experience at Bill Currie Ford. This was like going to a 5 star restaurant with 5 star service. It is something that you will always remember. More

I had a great experience buying my new 2013 Ford Focus, Tony was a great help. I will go to Bill Currie to buy my next car Tony was a great help. I will go to Bill Currie to buy my next car More

Barbara S, Terry F, Jeff C and Mike B were all a pleasure dealing with. I was very impressed with their knowledge, service and communication both before and after the sale. We are so thrilled with our new 2 dealing with. I was very impressed with their knowledge, service and communication both before and after the sale. We are so thrilled with our new 2013 Mustang. We look forward to our next purchase with Bill Currie Ford. More

Wonderful working with Barbara. She did a tremendous job explaining all of the costs/comparative shopping/rebates/financing and really worked to get us into a car we liked at a price we were targeting. I w explaining all of the costs/comparative shopping/rebates/financing and really worked to get us into a car we liked at a price we were targeting. I was impressed that she went to bat for us when we came back the next day to pick up the car. Barbara was wonderful to work with and I recommended to her the company apply a policy to show the consumer how the rebates work and what opportunities they have to get the best price. It was MUCH easier after she explained it to me. Much nicer than keeping it close hold and having to go back and forth. More

The Currie Family and Currie Ford Team operate with the highest standards of service and integrity. My experience was exceptional at all levels from sales, to finance, and delivery. highest standards of service and integrity. My experience was exceptional at all levels from sales, to finance, and delivery. More