Bill Collins Ford Lincoln

Very positive experience Everyone that I came in contact with was very friendly and helpful. I like rhat Imwas given a appointment and they were eight on time. The waiting lou Everyone that I came in contact with was very friendly and helpful. I like rhat Imwas given a appointment and they were eight on time. The waiting lounge was very xomforrable. More

Fast friendly service Service was excellent and quick, my only problem was being charged for using my credit card 💳 that xxxxxxxxx And my only complaint , I don’t mind pay Service was excellent and quick, my only problem was being charged for using my credit card 💳 that xxxxxxxxx And my only complaint , I don’t mind paying for the service More

It was a zoo I hate it because I bought the car there.. but never again will I take it there for service!!! Charged a 3.99% charge because I but the works in my CC I hate it because I bought the car there.. but never again will I take it there for service!!! Charged a 3.99% charge because I but the works in my CC.. it took over an hour to get a car so I could leave!! When I got on the road to Indy I saw and still have a big grease spot on the Suede (White) that I have to figure out how to get out!! The advantages of buying a black label I guess More

Awesome experience I just bought my 3rd vehicle from Bill Collins! Very easy to deal with! Service department is great too! Love my Lincoln Nautilus Highly recommend I just bought my 3rd vehicle from Bill Collins! Very easy to deal with! Service department is great too! Love my Lincoln Nautilus Highly recommend More

Outstanding! Associate SARAH FOSTER greeted us with a smile. Had our loaner care ready, just as ANNIE indicated it would be. Process of identification and proo Associate SARAH FOSTER greeted us with a smile. Had our loaner care ready, just as ANNIE indicated it would be. Process of identification and proof of insurance went quickly. She called as soon as our car was ready, just as promised. I had an issue with the voice not coming through loudly and she addressed the issue and had it corrected. More

Good Experience!! Bill Collins has a great dealership , knowledge able people working there.. the place was very clean and set up for display to customer what they had Bill Collins has a great dealership , knowledge able people working there.. the place was very clean and set up for display to customer what they had to offer. they did not pressure you to look at a certain car or truck. More

Car Lease I walked into the dealership and met Colin Butterfield and told him what I wanted and he found my car on the lot within the hour and I leased it. I I walked into the dealership and met Colin Butterfield and told him what I wanted and he found my car on the lot within the hour and I leased it. In the past I have been at the dealership 5-6hrs. this experience was wonderful! More

Jesse Lancaster is the best! This is my second F150 with Jesse Lancaster and Bill Collins Ford in the last year. He is amazing and the dealership makes the buying experience secon This is my second F150 with Jesse Lancaster and Bill Collins Ford in the last year. He is amazing and the dealership makes the buying experience second to none. Best in Louisville and best in the country! Thank you!!! More

Awesome Sales Reps I recommend Bill Collins to anyone that is looking for a car. No pressure sales approach can't be beat! Thank you for your time I recommend Bill Collins to anyone that is looking for a car. No pressure sales approach can't be beat! Thank you for your time More

No return calls for service I dropped my truck off for repairs and it took me over two weeks to actually get in contact with someone on the status. Left multiple messages without I dropped my truck off for repairs and it took me over two weeks to actually get in contact with someone on the status. Left multiple messages without a return call. Absolutely the poorest response I have ever had. Will not return for another bad treatment. More