Bill Collins Ford Lincoln

Satisfied Very satisfied with the work & price was right using a coupon. Wait seemed to be excessive; took 3.5 hours for work to be completed. Very satisfied with the work & price was right using a coupon. Wait seemed to be excessive; took 3.5 hours for work to be completed. More

great customer service I was very impressed with the friendly no pressure salesman, Courtney. Would recommend him and Bill Collins ford to anyone looking to purchase a car o I was very impressed with the friendly no pressure salesman, Courtney. Would recommend him and Bill Collins ford to anyone looking to purchase a car or truck, More

Service with the Customer's BEST at heart. I chose Bill Collins Ford because: (1) My vehicle is a Ford and I wanted a Ford Dealership. In the event my auto required service/parts, they would ha I chose Bill Collins Ford because: (1) My vehicle is a Ford and I wanted a Ford Dealership. In the event my auto required service/parts, they would have what I needed. (2) I wanted a Dealership that was friendly and in the Lousville area. I have found them to be very pesonable, fiendly and more than that, they know their "STUFF" when it comes to explaining the problem(s) in layman terms before the repairs are done and when the repairs are done, everything works. (3) Bill Collins Ford have "drop-off" and "pick-up" service. That is very important when my vehicle requires lengthy repairs. I rate them "TOPS in the Auto Repair and Service business. More

Everyone very helpful and friendly service. Everyone was very on hand to help us find the right SUV that I wanted and the service was great. Would recommend Bill Collins to family and friends. Everyone was very on hand to help us find the right SUV that I wanted and the service was great. Would recommend Bill Collins to family and friends. More

Car returned clean I was greeted promptly and courteously. The service was preformed as I requested. I was notified by phone when car was ready. When I picked the car I was greeted promptly and courteously. The service was preformed as I requested. I was notified by phone when car was ready. When I picked the car up the next morning it had been washed and the interior cleaned. I was very pleased. I also test drove a 2019 car, the person I dealt with, Tom Siewert, was accommodating and helpful. When I find the new car that I want I will make every effort to deal with Mr. Siewert. More

Very positive experience Everyone that I came in contact with was very friendly and helpful. I like rhat Imwas given a appointment and they were eight on time. The waiting lou Everyone that I came in contact with was very friendly and helpful. I like rhat Imwas given a appointment and they were eight on time. The waiting lounge was very xomforrable. More

Fast friendly service Service was excellent and quick, my only problem was being charged for using my credit card 💳 that xxxxxxxxx And my only complaint , I don’t mind pay Service was excellent and quick, my only problem was being charged for using my credit card 💳 that xxxxxxxxx And my only complaint , I don’t mind paying for the service More

It was a zoo I hate it because I bought the car there.. but never again will I take it there for service!!! Charged a 3.99% charge because I but the works in my CC I hate it because I bought the car there.. but never again will I take it there for service!!! Charged a 3.99% charge because I but the works in my CC.. it took over an hour to get a car so I could leave!! When I got on the road to Indy I saw and still have a big grease spot on the Suede (White) that I have to figure out how to get out!! The advantages of buying a black label I guess More

Awesome experience I just bought my 3rd vehicle from Bill Collins! Very easy to deal with! Service department is great too! Love my Lincoln Nautilus Highly recommend I just bought my 3rd vehicle from Bill Collins! Very easy to deal with! Service department is great too! Love my Lincoln Nautilus Highly recommend More

Outstanding! Associate SARAH FOSTER greeted us with a smile. Had our loaner care ready, just as ANNIE indicated it would be. Process of identification and proo Associate SARAH FOSTER greeted us with a smile. Had our loaner care ready, just as ANNIE indicated it would be. Process of identification and proof of insurance went quickly. She called as soon as our car was ready, just as promised. I had an issue with the voice not coming through loudly and she addressed the issue and had it corrected. More