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Bill Collins Ford Lincoln
Louisville, KY
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351 Reviews of Bill Collins Ford Lincoln
First time getting my 2019 Ranger serviced and chose Bill Collins, friendly and courteous service department. Wasn't sure how it all worked by dropping off vehicle, Joe took his time and explained everythi Collins, friendly and courteous service department. Wasn't sure how it all worked by dropping off vehicle, Joe took his time and explained everything so the next time I bring in my Ford it will be easier. More
I was very satisfied with everything! Chris Fingar took care of me and everything that needed to be done to my Lincoln! Very professional! Thank you! care of me and everything that needed to be done to my Lincoln! Very professional! Thank you! More
It is always a pleasure dealing with Bill Nation at Bill Collins Ford/Lincoln. He has been my salesman for almost 30 years and has never steered me wrong. Collins Ford/Lincoln. He has been my salesman for almost 30 years and has never steered me wrong. More
Excellent Service - Chis did excellent getting my Lincoln In and Out quickly after I had a flat tire. I had a medical appointment which could not be changed and the service department was able to come thru a In and Out quickly after I had a flat tire. I had a medical appointment which could not be changed and the service department was able to come thru and get me back on the road in time to meet my appointment More
This time it was my F150 truck... usually my Lincoln MKZ. Got my problem fixed quickly ! Service crew always very helpful! Only place I recommend!!!! Got my problem fixed quickly ! Service crew always very helpful! Only place I recommend!!!! More
The Service Department for Lincoln customers is outstanding. Chris provides the best Customer Service and goes above and beyond to ensure everything meets your needs. I recommend this service to outstanding. Chris provides the best Customer Service and goes above and beyond to ensure everything meets your needs. I recommend this service to all my friends and family. More
Great experience as always!! Noah was INCREDIBLY helpful. I knew what I wanted and he made it happen. My family has been going to Bill Collins my entire life and I don’t see that changing! I knew what I wanted and he made it happen. My family has been going to Bill Collins my entire life and I don’t see that changing! More
Great service team. Took care of me and my vehicle, They made sure all my questions were answered and my vehicle was better than when it came in. If you come to service make sure you ask for Tony Perry. made sure all my questions were answered and my vehicle was better than when it came in. If you come to service make sure you ask for Tony Perry. More
Excellent in-person service. Called about a recall and oil change appointment, but the guy on the phone was quite rude ... so much so that I considered switching Ford dealerships for my service needs. Bu oil change appointment, but the guy on the phone was quite rude ... so much so that I considered switching Ford dealerships for my service needs. But I went in the following day and as usual, the in-person service I received was top-notch (I could tell it wasn't the guy on the phone from the previous day) and I even had my 15K service done, which I didn't know I needed until my in-person rep mentioned. Great save of a nearly lost customer by Joseph Heun, my in-person rep. More