Bill Cole Nissan

Bad first impression One of the maint. managers when my car was brought into the shop reported that I needed new cv joints and new brakes/rotor or drums on my car. Did not One of the maint. managers when my car was brought into the shop reported that I needed new cv joints and new brakes/rotor or drums on my car. Did not ask if or when I had last had them looked at. Just said they were very bad. Sad thing was those items had all been replaced less than two months before. I knew there was a noise and knew what the cause was. So first impression was not good. I got the impression that all he wanted to do was perform a service that was not needed. The only good thing was that the replacement of the air bag on the vehicle did not take as long as anticipated. I was not shown the defective part so will have to assume it was replaced. (Air Bag Recall) More

Satisfied We've bought several vehicles through the years. They worked with us with no pressure. We appreciate the staff and we'll do future business. We've bought several vehicles through the years. They worked with us with no pressure. We appreciate the staff and we'll do future business. More

Bait and switch Financial person raised the deal at the very last moment. Totally unbelievable. I have bought probably close to 20 vehicles in my life and I have neve Financial person raised the deal at the very last moment. Totally unbelievable. I have bought probably close to 20 vehicles in my life and I have never experienced anything like this. Bill Cole take notice, you had better straighten this dealership up before you go out of business. I hope you don't plan on running the state of West Virginia like this. More

2016 MAXIMA We're super excited to have purchased our new 2016 Maxima. It is a beautiful car! She drives like a dream. The sales staff was friendly, helpful, We're super excited to have purchased our new 2016 Maxima. It is a beautiful car! She drives like a dream. The sales staff was friendly, helpful, and extremely knowledgeable of the product. Jessica Hawkins was a pleasure to do business with. More

Excellent Great team very friendly! Made buying a new vehicle easy and fast. I would certainly recommend this dealership to family and coworkers. They are assem Great team very friendly! Made buying a new vehicle easy and fast. I would certainly recommend this dealership to family and coworkers. They are assembling a great team and will have a bright future . More

Pleased with my new Altima Nissan We were looking for a used car & because of the great deal they gave us...I drove off in a 2015 Altima Nissan. Love the car. We were looking for a used car & because of the great deal they gave us...I drove off in a 2015 Altima Nissan. Love the car. More

new sales guy, justin I had a great experience buying a car from bill cole! Justin was a tremendous amount of help. He got me a great deal & was helpful with any and all qu I had a great experience buying a car from bill cole! Justin was a tremendous amount of help. He got me a great deal & was helpful with any and all questions I had. I could tell he's still new because he didn't knw some of the answers to the questions we had but he didn't hesitate to go find out for us. He's very friendly & personable. p.s. I LOVE my new car! Thanks, Justin! :) More

Got what I needed Scotty Johnson and Aaron Workman bent over backwards to get me the deal I needed. Always tough to car shop when you need instead of want a new car, an Scotty Johnson and Aaron Workman bent over backwards to get me the deal I needed. Always tough to car shop when you need instead of want a new car, and they made the whole experience enjoyable. More

Work done at Bill Cole in Ashland I had work done at the service department at Bill Cole in Ashland. The service department there is wonderful. I can not image going any place else. I had work done at the service department at Bill Cole in Ashland. The service department there is wonderful. I can not image going any place else. Thanks Derek Hall for all the help. More

Wonderful service department! I love the service and how friendly the service department is at Bill Cole's. Everyone there is friendly and kind when I am there. I love the service and how friendly the service department is at Bill Cole's. Everyone there is friendly and kind when I am there. More