Bill Alexander Ford Lincoln Mercury

This dealership has become like family to me for the past 6+ years they have always tried to me such that I am happy with my vehicles (4). There is no dealership that I will go to!!! 6+ years they have always tried to me such that I am happy with my vehicles (4). There is no dealership that I will go to!!! More

Pre ordered my Broncho and met with Everett who answered all my husbands questions prior to the arrival of the Broncho. Upon arrival the entire staff was very friendly and helpful. all my husbands questions prior to the arrival of the Broncho. Upon arrival the entire staff was very friendly and helpful. More

Went through a few hiccups before finally got the exact truck wanted. When couldn't find it, Everett placed order to get all the specs. truck wanted. When couldn't find it, Everett placed order to get all the specs. More

We bought a used 2018 F-350 24,000 miles on it. Nice We bought a used 2018 F-350 24,000 miles on it. Nice truck only one issue there is a big xxx dent in the cab on the passenger side rear Pilar. So my We bought a used 2018 F-350 24,000 miles on it. Nice truck only one issue there is a big xxx dent in the cab on the passenger side rear Pilar. So my wife or myself didn’t see this dent at time of purchase. Maybe because the truck is black and it blended in. But we did see it three days later after we purchased. . So I called and texted Lori (our sales person) there was a big xxx bent in the cab and we didn’t see it and the cab is slit open. They said the truck was sold as is. Ok but the issue I’ve got no one I mean no one Disclosed to us that there was a dent in the cab at the dealer. So this is very sad to do this to someone and that the truck could possibly have water damage with the cab split open. Now I’ve got pictures of the truck were it does show that dent before we picked it. But I guess this is the way they do business now. I’ve read there other reviews and they are 90-95% positive but guess times have changed to be honest and to have integrity. More

Virtual Buy We recently bought a Ford Mustang from Bill Alexander Ford. The tricky part of this was we were in Colorado in the process of moving to Yuma. We wor We recently bought a Ford Mustang from Bill Alexander Ford. The tricky part of this was we were in Colorado in the process of moving to Yuma. We worked with 3 people to make this deal a complete success. Jesus (sales manager) made us a great deal and quickly got to the bottom line, Champ (Finance Manage):had our deal approved in 30 minutes, followed through with all the paper (FedExed), and had all the final paper work ready for us when we picked up the car. Lorie (Internet Manager). Worked with us to provide us all the details of our vehicle, Personally worked with us to insure every detail of our long distance buy was met. Most importantly worked with us to keep the vehicle on the premise for 30 days while we completed the move. We were highly impressed with this team and would highly recommend this dealership! As proof this was our second purchase in 6 months, More

We had a very rough start . They didn’t seem to have their self together AT ALL . Sandra the salesperson stepped forward saved the deal by producing the original car I wanted to see .everything all came their self together AT ALL . Sandra the salesperson stepped forward saved the deal by producing the original car I wanted to see .everything all came together the deal went through smooth More

Excellent customer Service Laurie was my salesperson and as always she does an amazing job . I would definitely recommend this dealership too anyone buying a new or used car. Laurie was my salesperson and as always she does an amazing job . I would definitely recommend this dealership too anyone buying a new or used car. More

Recalls I gave a 5 star review because Jessie Bravo service righter was able to schedule all our recalls on 12 trucks same day for our fleet. And to Carlos B I gave a 5 star review because Jessie Bravo service righter was able to schedule all our recalls on 12 trucks same day for our fleet. And to Carlos B shop foreman he came to our business Saturday morning and performed all recalls he is very professional and personable. Thank you gentlemen. Jim More

Excellent car buying experience. I liked everyone that I worked with. Everyone very professional. I usually dread the whole car buying experience but Alexander Ford was amazingly pr I liked everyone that I worked with. Everyone very professional. I usually dread the whole car buying experience but Alexander Ford was amazingly pretty relaxed and I never felt pressured. More

Excellent sales team We were in need of a car because ours has been totaled and I was on a rental. The personnel at Bill Alexander helped me getting a good deal on a Linco We were in need of a car because ours has been totaled and I was on a rental. The personnel at Bill Alexander helped me getting a good deal on a Lincoln MKX. The mildly used certified car is great, very low mileage and at a competitive price. These wonderful people made our purchase easy and pleasant. I strongly recommend this dealership. More