Bill Alexander Ford Lincoln Mercury

My local dealerships in the Reno and Carson City area could not repair my truck, So this left me with one option to drive 12 hours to Yuma, Arizona to get it serviced at Alexander Ford. Scheduled an appo could not repair my truck, So this left me with one option to drive 12 hours to Yuma, Arizona to get it serviced at Alexander Ford. Scheduled an appointment with the Service Advisor Jesse Bravo, I arrived. My vehicle was taken in and questions were asked pertaining to the repair. parts were in stock and the repair took approximately 45 minutes. I was back on the road with my vehicle fully functioning. Thanks again to Jesse Bravo and Chad Pearson. As I was leaving, I was greeted by the owner of Alexander Ford who thanked me for my Patronage, to his business, doesn’t get any better than that does it? More

I had problem with airbag sensor but the problem couldn't be found. I am happy to say this last time Ford worked on this issue, I have not had another since. Thank you Jose, service manager and the techs be found. I am happy to say this last time Ford worked on this issue, I have not had another since. Thank you Jose, service manager and the techs who found the issue. More

I needed an oil change and was trying to find time to bring my car in and your service person said oh we’ll come and pick it up for you. It was wonderful. I didn’t have to stop what I was doing and sit i bring my car in and your service person said oh we’ll come and pick it up for you. It was wonderful. I didn’t have to stop what I was doing and sit in the shop for how many hours they just picked it up and brought it back Paid online. Easy Peezy More

Both Frank the service guy and John the mechanic were very professional, friendly,and excellent at what they do. very professional, friendly,and excellent at what they do. More

The service manager and the mechanic were very professional, friendly, and good at what they do! professional, friendly, and good at what they do! More

1)Shuttle was unavailable for 2 hours to go 4 miles. 2) communication from service advisor was very poor, and unwelcoming. 3) $170 charge (not disclosed) to diagnose an electrical component that can b 2) communication from service advisor was very poor, and unwelcoming. 3) $170 charge (not disclosed) to diagnose an electrical component that can be replaced for $27 in about 30 minutes at any home garage. 4) wanted to charge 2 hours of labor and $150 for a $27 part and very simple repair. 2stars is for good prior expenses, but this was a 1 star visit. I have multiple vehicles serviced here, and I will be looking for a new dealership. More

Service is great and always on time. Always find someone willing to answer my questions. Always find someone willing to answer my questions. More

The Service Department is the best Department in this whole Dealership. Jesse Bravo should be commended for his professionalism and straight forward explanation of my vehicle service needs. whole Dealership. Jesse Bravo should be commended for his professionalism and straight forward explanation of my vehicle service needs. More

It was a very pleasant experience and the purchase of my new truck went quickly and professionally as possible new truck went quickly and professionally as possible More

Great place and great service I am glad with your service and love the car The only issue the car has assisted drive does not work service and love the car The only issue the car has assisted drive does not work More