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Biggers Mitsubishi

Elgin, IL

Overview
Employees
Reviews
Vehicles
4.7
1,438 Reviews
Biggers Mitsubishi in Elgin,IL sells new and used cars in the Schaumburg area as well as provide service for Mitsubishi vehicles and parts for Mitsubishi vehicles throughout all of the Chicagoland area. As a Diamond Chapter of Excellence dealership, a coveted title given to only the nation's top dealerships, Biggers Mitsubishi provides excellent customer service in both our sales, service, and parts departments, and has enjoyed being a top volume Diamond Chapter of Excellence dealership for every single year since our doors opened in 1989! Rated #1 for service and sales satisfaction, Biggers Mitsubishi is your one stop shop for great deals on new and used Mitsubishi vehicles in a non-pressure environment. Come see why Biggers is Better!
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1325 E Chicago St

Elgin, IL

60120

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Showing 1,438 reviews

November 01, 2025

I went for a oil change. This is the only place I take my car as they are the best! More

by thisgirl01
Recommend Dealer
Yes
Employees Worked With
Jose
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Nov 29, 2025 -

Biggers Mitsubishi responded

Thank you for your kind words! We’re thrilled to hear that you trust Biggers Mitsubishi for your oil changes and consider us the best. We truly appreciate your loyalty and look forward to serving you again!

November 01, 2025

I Always receive decent service but 75-90 minutes is too long for an oil change. More

by DENISED21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2025 -

Biggers Mitsubishi responded

Thank you for your feedback. We’re glad to hear that you consistently receive good service, and we apologize that your oil change took longer than expected. We’ll review our processes to see how we can make service visits quicker and more efficient. We appreciate your patience and your continued trust in Biggers Mitsubishi.

October 31, 2025

That dealer never gives up goes always beyond yo solve my car issues. Always! Best service anywhere! More

by CAAS01
Recommend Dealer
Yes
Employees Worked With
Juan & Mike
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Nov 29, 2025 -

Biggers Mitsubishi responded

Thank you for your kind words! We’re thrilled to hear that our team consistently goes above and beyond to solve your car issues. Your loyalty and feedback mean a lot to us, and we’re happy to provide the best service possible at Biggers Mitsubishi!

October 30, 2025

friendly dealership who took there time with me. never felt rushed. overall a good experience More

by dpasquale2177
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Payne, George Bicos
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Nov 29, 2025 -

Biggers Mitsubishi responded

Thank you for sharing your experience! We’re glad our team took the time to make you feel comfortable and never rushed. We truly appreciate your business and are happy you had a positive experience at Biggers Mitsubishi!

October 29, 2025

Quick service Clean environment and experience staff . There was steering issue which was covered by insurance More

by hyderiqbal
Recommend Dealer
Yes
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Nov 29, 2025 -

Biggers Mitsubishi responded

Thank you for your feedback! We’re glad to hear you had a quick and pleasant service experience in a clean environment. We’re also happy that your steering issue was resolved smoothly. We appreciate you choosing Biggers Mitsubishi!

October 29, 2025

Everyone is welcoming. Service dept is outstanding. Jim and Arnold were terrific. Our new purchase went smoothly, as always. I think this is our 8th or 9th car from Big More

by laura-bonat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim and Arnold from sales, Jeremy Brennan
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Nov 29, 2025 -

Biggers Mitsubishi responded

Thank you for your loyalty and wonderful feedback! We’re thrilled to hear that Jim, Arnold, and our team provided outstanding service and that your purchase went smoothly. We’ll be sure to pass along your well wishes to Keith — we know he’ll appreciate it. We truly value your continued trust in Biggers Mitsubishi over the years!

October 29, 2025

I was in for a recall, they fixed it everyone at the dealership is zoe's helpful and nice More

by tdubgo
Recommend Dealer
Yes
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Nov 29, 2025 -

Biggers Mitsubishi responded

Thank you for your feedback! We’re glad your recall was handled smoothly and that our team made your visit pleasant. We truly appreciate you choosing Biggers Mitsubishi!

October 27, 2025

They charge a lot of money for 10 minutes of work And then, after that, they'll keep the car for two hours waiting More

by QUINLIZ5910
Recommend Dealer
No
Employees Worked With
Oil change and all-wheel-drive oil change service
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Nov 29, 2025 -

Biggers Mitsubishi responded

Thank you for your feedback. We’re sorry to hear that your visit didn’t meet your expectations regarding wait time and pricing. We strive to provide fair pricing and efficient service, and your comments will help us review our processes to improve the experience for all customers. We appreciate your input and hope to provide a better experience on your next visit to Biggers Mitsubishi.

October 27, 2025

It's been a "no pain" experience. We are extremely happy with the service. We do not go anywhere else for service. They are the best. We have purchased 5 various cars from Mitsubis More

by C.E.RIEKER101803
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff, he waorks on are car too., Jeremy Brennan
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Nov 29, 2025 -

Biggers Mitsubishi responded

Thank you for your loyalty and kind words! We’re thrilled to hear that every service experience has been smooth and enjoyable, and we truly appreciate your continued trust in Biggers Mitsubishi over the years. We look forward to serving you for many more vehicles to come!

October 27, 2025

1 bad communication with employee. Our need need oil change and Update on recall. My son told them when he came that 2 things need to be done. In fact they email me saying our car need More

by EDEMNIE
Recommend Dealer
No
Employees Worked With
1 bad communication with employee. Our need need oil change and Update on recall. My son told them when he came that 2 things need to be done. In fact they email me saying our car need oil change. They just end up doing update not oil change. What a bad i
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Nov 29, 2025 -

Biggers Mitsubishi responded

Thank you for sharing your feedback, and we sincerely apologize for the miscommunication regarding your service needs. We understand how frustrating it must have been to make an extra trip for the oil change. We’ll review our internal processes to ensure clear communication in the future and prevent this from happening again. We appreciate your patience and hope to provide a smoother experience on your next visit to Biggers Mitsubishi.

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