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Biggers Mitsubishi
Elgin, IL
1,549 Reviews
Biggers Mitsubishi in Elgin,IL sells new and used cars in the Schaumburg area as well as provide service for Mitsubishi vehicles and parts for Mitsubishi vehicles throughout all of the Chicagoland area. As a Diamond Chapter of Excellence dealership, a coveted title given to only the nation's top dealerships, Biggers Mitsubishi provides excellent customer service in both our sales, service, and parts departments, and has enjoyed being a top volume Diamond Chapter of Excellence dealership for every single year since our doors opened in 1989! Rated #1 for service and sales satisfaction, Biggers Mitsubishi is your one stop shop for great deals on new and used Mitsubishi vehicles in a non-pressure environment. Come see why Biggers is Better!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 1,549 reviews
July 25, 2023
I liked this dealership a lot. They've always done good service and I felt they were honest. However, the last time I was there they left a very large scratch on my rear driver They've always done good service and I felt they were honest. However, the last time I was there they left a very large scratch on my rear driver side door. They did not admit to causing this scratch but they nevertheless did try to resolve it. After 2 days (they provided a loaner) they returned the car to me but with a fairly poor result. They sent the car out to have this repair done and when it was returned the manager was heard to say "I could have done that!". The scratch is still visible. I accepted it in the end because the car is not perfect in other ways, but based on this experience I won't return. Even though they tried to correct their mistake, the correction was insufficient. I choose to get dealer service to prevent these kinds of shenanigans. So I was disappointed in the overall experience. More
by mikelangevera
Verified CustomerEmployees Worked With
July 24, 2023
Im really satisfied with your service at Mitsubishi it’s always great and everyone is so friendly thank you ! always great and everyone is so friendly thank you ! More
by Elidapatino
July 24, 2023
Super super super super super super Honest honest honest honest Polite polite polite polite polite honest Polite polite polite polite polite More
by januszsty
Employees Worked With
Other Employees :
Keith Becker
July 24, 2023
I was treated with a smile and a friendly. How can I help you the service department excellent. How can I help you the service department excellent. More
by bill369
July 20, 2023
When you call to schedule a appointment they get you in fast,and you can count on the technicians to do things right. fast,and you can count on the technicians to do things right. More
by ALANWILLIAMS799
July 19, 2023
The service writer was very pleasant, and efficient. The stated wait time was accurate, and I appreciated leaving with a car that was cleaner than when I arrived. The stated wait time was accurate, and I appreciated leaving with a car that was cleaner than when I arrived. More
by TIMNLISA1
Employees Worked With
Jeremy Brennan
July 18, 2023
Never have to wait for an oil change. Once I arrive they take the car in. Excellent service! Once I arrive they take the car in. Excellent service! More
by IRISSANTANA017
Employees Worked With
