Biggers Chevrolet
Elgin, IL
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The reason why I have given the rating above is this is the first Chevrolet dealership I have dealt with in Illinois that is beyond expectations for service, quality, friendliness, and knowledge. The sa the first Chevrolet dealership I have dealt with in Illinois that is beyond expectations for service, quality, friendliness, and knowledge. The sales team's knowledge of the product and it's performance/features is outstanding. The training I received in the operation of all of the features of the 2011 Malibu very detailed explanation and hands on training. I will definitely purchase all of my service for my current vehicles and future new business with this dealership and Chevrolet because of their honesty and exceptional dedication to customer satisfaction. Sincerely, Larry Gebhardt More
This is the second car we have bought from Biggers Chevy in the last year and it all come down to the people. The product certainly doesn't hurt either. Everyone is awesome from both the sales service dep in the last year and it all come down to the people. The product certainly doesn't hurt either. Everyone is awesome from both the sales service departments. $24 for an oil change and a car wash can't be beat! This is the second car I've bought from Jason and the first through Coke. I highly recommend both of them if you are are looking for a no pressure, friendly and fair car buying experience. More
Best car buying experience I've ever had. I was in and out within 2 hrs with the price I wanted fir the car I wanted. Extremely friendly service. out within 2 hrs with the price I wanted fir the car I wanted. Extremely friendly service. More
Both Steve's made my car buying experience a very pleasant one. they were exceptional, and I can't forget about Harrold who I first talked to on the phone. When I arrived at Biggers he was there to s pleasant one. they were exceptional, and I can't forget about Harrold who I first talked to on the phone. When I arrived at Biggers he was there to shake my hand and greet me. I will recommend Biggers to anyone who is looking for a new or preowned car. Thank you, Mr. Robertson More
Selecting a new car can be stressful, especially for us senior citizens, but Bob Sherman was friendly, patient and informative. He took the time to demonstrate features of the vehicle that would be advant senior citizens, but Bob Sherman was friendly, patient and informative. He took the time to demonstrate features of the vehicle that would be advantageous to us. When we couldn't reach a decision over price, he and the manager came up with an alternative which ended up to be our selection. We drove away in our new Equinox that evening with an overall good feeling of the evening's transactions. More
Everyone at the dealership was friendly and helpful. I received immediate attention from Dan Carter when I started browsing the cars outside. Even though my husband was with me, any questions I asked were received immediate attention from Dan Carter when I started browsing the cars outside. Even though my husband was with me, any questions I asked were answered directly to me and all of my questions were answered quickly and knowledgably. I appreciate the fact that Dan treated me as a customer and did not defer or direct information to my husband. I have had this happen in the past and needless to say I have yet to return to any dealerships where I have received such treatment. I was interested in the Chevy Cruze Eco after hearing about it often on the radio. Dan indicated that the regular Chevy Cruze may meet my needs better than the Eco version. I was allowed to look at many different cars without any pressure and ended up with an excellent deal on a slightly used Chevy Cruze. I am really enjoying my almost brand new car. More
I recommend this dealership because the staff was very friendly and helpful. The salesman Jason did not pressure me at all into buying the new Camaro. I also felt like i was not being taken advantage of b friendly and helpful. The salesman Jason did not pressure me at all into buying the new Camaro. I also felt like i was not being taken advantage of because of my age. This was my first time buying the car and it was very smooth and painless. I would definetly recommend this dealership to someone who is buying a car. More
At this dealership unlike most they treated me like I was spending a million dollars. Harold came in during his off time, and Jim finished up for him. They weren't pushy and negotiated really well didn't scr spending a million dollars. Harold came in during his off time, and Jim finished up for him. They weren't pushy and negotiated really well didn't screw me or the company just for a sale. I will never by a car gem anywhere else after working with them two guys. Tory D. More
The sales experiance was truely hassle free.Bob Sherman was very knowledgable on the vehicles we were interested in.There was no pressure on the sale,and no hurry whatsoever to get the deal done.I thought was very knowledgable on the vehicles we were interested in.There was no pressure on the sale,and no hurry whatsoever to get the deal done.I thought it was a great advantage to take the vehicle home for a few days to make sure it was the right car for us.Bob Cowell has always been very helpfull and professional with all my needs at Biggers.This is my third vehicle purchased at Biggers,and I plan to continue to be a loyal customer in the future. Sincerely, Tim Latendresse More
I have been vehicle shopping at Biggers Chevrolet for I have been vehicle shopping at Biggers Chevrolet for several years. I purchased a new 2003 Astro Van at Biggers and was so impressed with the I have been vehicle shopping at Biggers Chevrolet for several years. I purchased a new 2003 Astro Van at Biggers and was so impressed with their sales and service personnel that whenever I need an additional vehicle have three teen boys), Biggers is where I look. In total I have purchased three new and three used cars from Biggers since 2003. As my "fleet" grew older I recently purchased a used 2009 Traverse and just bought a new 2011 Impala. Salesman Steve Hoppe handled both transactions and I found him to be extremely knowledgable and courteous. He was able to address all my concerns in a very professional manner and took the time to fully explain all of the features of the cars. The new Impala was financed through Biggers and Finance Manager Steve Reiter was also very courteous, helping me get a great rate. He was able to explain all of the confusing paperwork in an easy to understand manner and it was a very "painless" experience. I woild highly recommend Biggers to anyone who is car shopping as my experiences at Biggers with the sales people and service department personnel have been outstanding. It is a well run operation from top to bottom. More