Biggers Chevrolet
Elgin, IL
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Jim Burgess was great to work with. He's probably the most knowledgeable car salesman I've ever met. He was very patient and spent a lot of time with us - allowing us to take a Traverse for a test drive most knowledgeable car salesman I've ever met. He was very patient and spent a lot of time with us - allowing us to take a Traverse for a test drive and then take another test drive of the actual car we decided upon. He was no nonsense when it came to negotiating the deal so we appreciated his getting this done quickly. The best part was that after we bought it, he took the time to go through how all the features worked. Cars are so technical these days it would have taken me forever to figure it all out if I just had to read the manual! He truly was interested in making sure we got the right vehicle and were satisfied. More
Coke went above and beyond any other car salesperson I have ever had before; he made buying a car a fun experience! He was sure that I was happy with the car, price, and answered any questions that I had have ever had before; he made buying a car a fun experience! He was sure that I was happy with the car, price, and answered any questions that I had both at the time of purchase and after. He also spend time helping me get comfortable with the functions of new car(radio, vehicle information system, OnStar, etc.)I didnt feel pressured at any time from Coke which was great instead he focused on tmy needs and wants for a vehicle. At the time of financing I was glad that it didnt take a long time. At that point, noone wants to spend another hour signing papers after they have spent hours test driving and deciding on what car to purchase. Jerry was very knowledgable and quick to answer any questions I had. Two of my family members have purchased vehiles from Coke within the last 6 months and referred me to him. I was/am very glad that I was able to work with him specifically when I decided to purchase a vehicle. He is a great asset to your dealership because of his personality and friendliness as well as product knowledge and willingness to find the customer just the right vehicle for their needs. More
my experience with ron and jeff was superb. knowledge, friendliness and skill at listening to my needs led to a willingness of both parties to work to strike a deal. thank you jeff and ron for reinf friendliness and skill at listening to my needs led to a willingness of both parties to work to strike a deal. thank you jeff and ron for reinforcing the very positive word of mouth comments made by others before i stepped inside your business. as a city of elgin employee i am proud to have a business such as yours in my community and that is why i intend to recommend ron and jeff at biggers chevrolet to friends and family. keep up the good work More
Overall the exerience of buying a car at Biggers Chevy was pleasant. However, the time it took to actually purchase the vehicle was a little overwhelming. I was at the dealership for almost 4 hours-lots o was pleasant. However, the time it took to actually purchase the vehicle was a little overwhelming. I was at the dealership for almost 4 hours-lots of sitting and waiting. My salesman Jake Majewski, was friendly, helpful and professional. It was a pleasure dealing with him. I would recommend him and Bigger's Chevrolet to anyone looking to buy a car. More
My husband and I left the house agreeing we would not buy only look. Jake was the salesman that took care of us that day. He made a list of things we wanted and then we walked over to the Equinox section. Al only look. Jake was the salesman that took care of us that day. He made a list of things we wanted and then we walked over to the Equinox section. All of them were nice but one stood out and had all the bells and whistles. Definitely didn't think we could afford something like that. We sat down, they gave us a price that was within our budget. How could we refuse. We got an awesome 2012 Equinoxes with a price to match. Jake was great at Ianswering our questions and working with us. Never did we feel pushed. It was a great and painless experience. I will recommend Jake Mejaski and Biggers Chevrolet to anyone. More
Mark was beyond helpful. The business closes at nine pm and Mark stayed well past that going through every detail of my new car and explaining how to use controls, gadgets, etc. He even called me the next and Mark stayed well past that going through every detail of my new car and explaining how to use controls, gadgets, etc. He even called me the next day with an answer to a question we couldn't find in the manual, meaning he took the time first thing the next day to research it. I used to work at Biggers and have seen lots of sales people. Not many take the time to do that and really make a customer feel like they understand everything. I would buy a vehicle from Mark again for sure. More
Out of all my experiences with car dealers, this one was the most pleasant. Everyone was very helpful & nice. The salesman was very knowledgeable. A very nice person. Took his time with us. The dealership w the most pleasant. Everyone was very helpful & nice. The salesman was very knowledgeable. A very nice person. Took his time with us. The dealership was very clean. The service dept person, Carlos, explained & demonstrated a couple of things so I understood them. Very nice person. More
Steve was very knowledgable, patient and caring. He took time to help me find the car that best suited my taste and pocket book. The dealership appeared clean and everyone was very friendly. time to help me find the car that best suited my taste and pocket book. The dealership appeared clean and everyone was very friendly. More
We were literally just looking around at some possibilities in used cars. We were met by a salesman and he introduced himself as Rodrigo (Mendoza). He was very nice and personable. My wife and possibilities in used cars. We were met by a salesman and he introduced himself as Rodrigo (Mendoza). He was very nice and personable. My wife and I liked him right away. When we had questions, he did his best to get the answer - quickly. He made us feel comfortable and we never felt pressured. Somebody might say that the car sold itself, but I wouldn't be too sure. We didn't need a car at that time. We went home to think about it some more. We probably came back to this car and this dealership because of Rodrigo. Ron (Leggio?) and Jason were fun to deal with, as well. Overall, it was a pleasant experience. More
Have used this dealership for service in the past, and have been very pleased with their workmanship as well as their customer service. Was looking for a car for my daughter and immediately turned to have been very pleased with their workmanship as well as their customer service. Was looking for a car for my daughter and immediately turned to Bigger's Chevrolet for assistance in finding the right car for her. Worked with Fred and Richard who were both very patient and kind. Got a great car for a great price. Found the whole experience to be very pleasant (unlike the usual car-buying experience). Would refer to Bigger's without reservation, and plan on buying from them again. More