Biggers Chevrolet

BIGGERS RESTORED MY FAITH! Dear Biggers Friends, I would like to take this opportunity to say thank you for all of the effort everyone put into fixing my bad service experience Dear Biggers Friends, I would like to take this opportunity to say thank you for all of the effort everyone put into fixing my bad service experience. You knew I was very angry and disappointed and was set on never returning again as a Biggers Chevrolet customer. Having started looking into leasing a new car, I believe in giving second chances. I am very pleased that I came back to let everyone help me resolve all of my concerns in the service department. The GM, Bob Colwell went above and beyond to explain all of the factors that went into my repair and cost of my car. I now know and understand their policy and realize that they truly were looking out for my best interest. Much to my surprise, I was amazed to see what seemed like a staff meeting happening when I arrived. It was a pleasure to meet and talk to Sales Managers - Dave Arenson and Jason Seger, Shop Foreman - Fred Kavanagh, Customer Care Rep - Gerry Clarke, and my Sales Associate- Tom Hess. As a testimony to the integrity of Biggers Chevrolet, the owner, Jim Leichter even stopped in to talk with me. Like I said in my last survey, Chevy prides itself on customer service and integrity, you certainly proved to me all of those things and more. Special thanks to Dave Arenson and Tom Hess for working with me so diligently and accomplishing a new 2015 Mailibu lease that I am very happy with. I look forward to continuing a long relationship and will not hesitate to recommend you to my friends and family. To show my gratitude, as I promised the staff, homemade cookies are on the way! Sincerely, Joyce Robotham More

great experience Had a great experience from the minute I walked in until I left. Joshua helped me carry up the stairs my daughter in her stroller, he made sure I made Had a great experience from the minute I walked in until I left. Joshua helped me carry up the stairs my daughter in her stroller, he made sure I made it safe inside the waiting room. All I'm saying he did not had to, but he did that made me feel welcome and care about. Every body else were friendly as well. Thank you. More

Poor Customer Service There are not enough words to describe the lack of customer service with this dealership. I live within a 1/2 mile of this dealership. I have tried nu There are not enough words to describe the lack of customer service with this dealership. I live within a 1/2 mile of this dealership. I have tried numerous times to do business here. Once on trying to buy a corvette and twice when I needed service on my existing corvette that I bought elsewhere. It's bad when you can't even get someone to call you back to change an appointment for a simple oil change or you get sent elsewhere to get a run flat tire fixed that GM put on the car in the first place. More

exceptional salesperson My Experience:jerry prochaska went out of his way to take care of us.among all the car salepersons that i have met and purchased from our old 2 vehicl My Experience:jerry prochaska went out of his way to take care of us.among all the car salepersons that i have met and purchased from our old 2 vehicles, he was the first and the only one who went through the details including car parts and functions of the added/new features of the vehicle.he was very patient and has impecable bedside manners.i would definitely recommend your dealership as well as jerry to my friends.he is such a big asset to your company. More

++ 100% Positive Just a super nice guy. He was not annoyed at my twenty million different questions and offers. I would come back again for sure. Thanks Jeff! Just a super nice guy. He was not annoyed at my twenty million different questions and offers. I would come back again for sure. Thanks Jeff! More

Great Experience! Overall, I was very pleased with my experience. Everyone involved in the sale was very courteous, friendly, and helpful, which helped ease some of th Overall, I was very pleased with my experience. Everyone involved in the sale was very courteous, friendly, and helpful, which helped ease some of the stress associated with buying a new car. It really seemed as if everyone was trying to give me the best experience, car, and price possible, which is always appreciated. A big thank you to Chuck, Jose, and Dave for being a big help and getting me on my way in a brand new 2014 Chevy Cruze, I love it! I would definitely recommend Biggers Chevrolet to anyone looking to buy a new car. More

Follow Through!!! Many thanks to all the guys at Biggers Chevy! Your follow up to ensure the proper maintenance of our car, was very much appreciated. I reccommend Big Many thanks to all the guys at Biggers Chevy! Your follow up to ensure the proper maintenance of our car, was very much appreciated. I reccommend Bigger Chevy to everyone who wants to deal with 'honest' sales rep's and hardworking mechanics!!!! Thanks, again guys. You rock!!! Sincerely, Howard and Julie Husslein More

We purchased a 2014 suburban today and couldn't be happier with Coke the salesman. We actually dealt with him in 2011 when we bought a Camaro from him. I have had 2 VERY positive experiences at Bigger happier with Coke the salesman. We actually dealt with him in 2011 when we bought a Camaro from him. I have had 2 VERY positive experiences at Biggers and will always be a repeat customer. And I have to add the finance department is top notch, it's nice to not being pressured into buying all the extras if you don't want to but he will take the time if you have questions. Great guy!! I would give biggera more than 5 stars if I could. More

There is a Chevy dealership less than 5 miles away from my house, but I drive out of my way to have my car serviced at Biggers just for the fact that they appreciate the business and value their customers. my house, but I drive out of my way to have my car serviced at Biggers just for the fact that they appreciate the business and value their customers. It is refreshing to know that they are motivated to do their best job every experience I have had with the dealership. More

My previous car was also purchased through Biggers Chevrolet. I was very pleased with the service throughout my ownership of the vehicle (7 years) that when I decided it was time to purchase a new ca Chevrolet. I was very pleased with the service throughout my ownership of the vehicle (7 years) that when I decided it was time to purchase a new car, I wanted to return to Biggers Chevrolet. I was helped by Jeff Purcell. He was very knowledgabe about the products I was interested in and was able to answer questions I had related to trading in my old car. I was able to take the car on a test drive with Jeff Purcell and he explained the features of the car, as many were different from the older model. I didn't feel rushed our forced in my decision to purchase a new car, rather educated in making the right decision to me. I would highly recommend working with the salesman, Jeff Purcell. I love my new car and know that I am in good hands when it comes to service! More