Biggers Chevrolet
Elgin, IL
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This was the best car buying experience ever! When I first pulled in to the dealership, I was only going to take a look around, and see what they had on the lot. When Mark came out to talk to me, it too first pulled in to the dealership, I was only going to take a look around, and see what they had on the lot. When Mark came out to talk to me, it took him no time to assess my needs. Within 15 minutes I was test driving the vehicle I did eventually purchase (it was a weekend). The process was hassle free, straight forward and very easy going. The management team was great as well. It doesn't stop there! I purchased the car on Monday, and Mark, my sales person, called with a follow up to make sure I was enjoying my new vehicle, as well as to provide additional information on a question that was asked during my visit. How many times has someone purchased a car, and the sales person moved right along to the next customer, never to hear from them again. Not in this case. I truly feel good about my whole experience. I would highly recommend Biggers Chevrolet to family, friends, and co-workers who are in the market for a new car. Please ask for Mark! More
I have never had a better buying experience than this. I would recommend Biggers to anyone who is interested in buying a new or used car. They have a great selection of cars ranging from brand new to slight would recommend Biggers to anyone who is interested in buying a new or used car. They have a great selection of cars ranging from brand new to slightly used. I bought a 2008 Pontiac G6 GXP which I love!! The wonderful man who helped me was Jim Burgess. He was extremely nice and very knowledgeable. I had an issue with my XM radio and Jim worked tirelessly to get it working. He kept in contact with me everyday while I was out of town in order to get me a car upon my return. I would for sure recommend him to anyone who is interested in buying a car. As for the other staff of Biggers, they were all so sweet, inviting, and knowledgeable. Biggers is a great place to purchase a car. More
The overall customer service I received in this dealership is superb. I went to a lot of dealerships before and by far this is the best one of them all when it comes to customer service. I would re dealership is superb. I went to a lot of dealerships before and by far this is the best one of them all when it comes to customer service. I would really want to acknowledge Jeff for helping me in choosing the car that I leased. He was very courteous and friendly, very nice guy. More
Jim was amazing! I look for a new truck at several dealerships I appreciate the straightforward approach and professionalism I experience with Jim. He was highly knowledgeable and friendly. This was p dealerships I appreciate the straightforward approach and professionalism I experience with Jim. He was highly knowledgeable and friendly. This was probably the most seamless and easiest vehicle purchase experience I have ever had. The sales manager and finance manager also made this process extremely easy. Highly recommended!!! More
To Biggers Chevrolet, Just a short note to say thank To Biggers Chevrolet, Just a short note to say thank you to everyone for the surprisingly comfortable purchasing experience of our Traverse yesterda To Biggers Chevrolet, Just a short note to say thank you to everyone for the surprisingly comfortable purchasing experience of our Traverse yesterday! Because we had already established the price via the internet, the sale was so much easier that we were not overwhelmed with the rest of the details of the purchase. Our Salesman Gary Tolton was extremely helpful (and patient when we changed colors.) In addition to the attention we were shown last night, the Sales staff has always been courteous and helpful even if we are just passing through the showroom. I would also like to commend the Service Department; they make sure we always receive excellent service and care of our vehicles! Thanks again, Martin & Judith South Elgin, IL More
Jeff Purcell and Biggers Chevrolet operate as a well run business. Honest pricing no hidden surprises. I will be back for my next vehicle purchase. business. Honest pricing no hidden surprises. I will be back for my next vehicle purchase. More
This is our 3rd car we purchased from Biggers, so that in itself, will tell you how much we like them. 2 New and 1 Used. Very friendly staff all around, very accommodating to our needs, and excellent service itself, will tell you how much we like them. 2 New and 1 Used. Very friendly staff all around, very accommodating to our needs, and excellent service department. This is our 2nd car purchased from Jim Burgess. He is by far one of the nicest guys around, so courteous, and always WOWS us with his abundance of knowledge of the vehicles. Thanks again Jim and Biggers for another great car! Sincerely, Bob & Natalie Niemeyer More
I initially visited Bigger's Chevy to test out the new Chevy Traverse. I pondered this vehicle and another for a couple days. Eventually returning to Bigger's to test drive the vehicle again and make my Chevy Traverse. I pondered this vehicle and another for a couple days. Eventually returning to Bigger's to test drive the vehicle again and make my final decision. I ended up making my purchase at Bigger's Chevy. The overall experience was great. The sales gentleman, Richard Winchester, knew his product very well. He wasn't too pushy and was very helpful. He answered all my questions thoroughly. I would highly recommend them to anyone in the market. More
Everything went perfectly smooth and hassle free. From the greeter at the managers desk to the salesman I was assigned. They had the car I was looking for. The only hard part was trying to get in touch wi the greeter at the managers desk to the salesman I was assigned. They had the car I was looking for. The only hard part was trying to get in touch with my wife to verify color. I purchased a new 2000 and 2005 galant from Biggers Mitsubishi. This was my first new car from Biggers Chevy and won't be my last. Thank you for making the purchase an enjoyable one More
The past few years I have been bring my Equinox for repairs and when I decided to trade it for my NEW CRUZE JIM BURGESS was very professional and knowledgeable. Never felt PRESSURED. I will continue repairs and when I decided to trade it for my NEW CRUZE JIM BURGESS was very professional and knowledgeable. Never felt PRESSURED. I will continue to bring my NEW CRUZE in know it is in GOOD HANDS! Thanks AGAIN. More