Big Star Hyundai - Service Center

Excellent excellent excellent customer service and we love the car. We really enjoy the service with no hassle and they even delivered the car for us love the car. We really enjoy the service with no hassle and they even delivered the car for us More

Dealership was nice. Alexis was very knowledgable amd helpful. He was patient and answered all of out questions. I would reccommend this dealership to anyone. RDarby helpful. He was patient and answered all of out questions. I would reccommend this dealership to anyone. RDarby More

I thought that the David Lapp was very professional, and knowledgeable. I initially came to Ron Carter for service on another 2010 Hyundai, after my car would not be ready until the next day Mr. Lapp offere knowledgeable. I initially came to Ron Carter for service on another 2010 Hyundai, after my car would not be ready until the next day Mr. Lapp offered me a lone car.l I really like the 2014 Hyundai, and decide to buy. Mr. Lapp was knowledgable. More

Christian was very helpful and friendly to me while I was at Ron Carter. I came in to pick up my plates for my new car and he immediately was of service to me. He put my plates on and got my car washed for m at Ron Carter. I came in to pick up my plates for my new car and he immediately was of service to me. He put my plates on and got my car washed for me so that I could leave with it looking great! I would recommend him as a salesman because he's very open and helpful and it is obvious that he is passionate about his job and loves his customers. More

Tasos was a great salesman. I came to the dealership for a repair on my Elantra and after deciding that it was best to buy a new vehicle I was introduced to him. His professionalism was above average and hi a repair on my Elantra and after deciding that it was best to buy a new vehicle I was introduced to him. His professionalism was above average and his knowledge was what I expected from a season sales person. I didn't have in mind what to buy as it was not the purpose of my visit to the dealership but Tasos was very good in pointing out some of the features of different vehicles making sure it was within my budget. I recommend him highly. More

I took my car in for service, and while waiting I chatted with Anthony Merchant in sales. I was not looking to buy/sell/trade but Anthony answered questions that I had about my vehicle. He was very friendly, with Anthony Merchant in sales. I was not looking to buy/sell/trade but Anthony answered questions that I had about my vehicle. He was very friendly, personable, and knowledgeable. He will definitely be my go-to guy at this dealership. More

Kilan was very helpful when I came in! He had my license plates in a jiffy and even treated me to a car wash! It was very much appreciated! plates in a jiffy and even treated me to a car wash! It was very much appreciated! More

Armando was personable and answered all my questions. He is knowledgeable and took the time to ensure all the upgrades I wanted were included on my new ride. I had a great experience! I would definitely r is knowledgeable and took the time to ensure all the upgrades I wanted were included on my new ride. I had a great experience! I would definitely recommend Armando if you’re in the market for a new vehicle. Thank you. More

My experience was very good. Chris Olsen, the dealer employee I dealt with, was very friendly, professional, and knowledgable. I would recommend him to other buyers. employee I dealt with, was very friendly, professional, and knowledgable. I would recommend him to other buyers. More

I had brought my car in for it's 60K service. Whenever it is service like that I try to always use Ron Carter Hyundai; I can not always use them for just oil changes because of the distance that I work from is service like that I try to always use Ron Carter Hyundai; I can not always use them for just oil changes because of the distance that I work from Clear Lake and my hours so I will use Ron Carter Alvin for that. From the time I brought in my car till I picked it up, I feel Patrick McClellan always had my best interest in mind and that is something I really appreciate. The problem with the A/C had been an issue for several weeks; however, due to several personal issues I could not get it in for the repair and it had just gone out of warranty (When you drive 98 miles a day to and from work the miles climb quickly). He went to Hyundai on my behalf to see what they could offer which was a blessing. Also because it was going to be several hours he was able to give me a loaner car so I could get to work on time. Once it was determined the problem with the a/c and the door opener, there was going to be a delay in picking up my vehicle due to the fact that parts had to be ordered. So instead of having me drive all the way back to the dealership return the loaner, pick up my car and then when the parts came in have to return to the dealership for the repair work, he arranged for me to be able to keep the loaner and then when the car was completely ready I returned to the dealership. I feel he has always shown true customer service which is sometimes very unusual in this day and age, but it is very much appreciated. Thank you again More