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Big Star Hyundai - Service Center

Friendswood, TX

4.3
825 Reviews

825 Reviews of Big Star Hyundai - Service Center

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November 04, 2023

The service dept has also been very helpful and willing to explain what needs to be done. More

by ml1940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Chapa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

November 01, 2023

Excellent customer service , car was done when promised and great customer wait area and amenities More

by JUANCHO138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kohl Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Chapa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleb Chadwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steffy Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Hartung, zzBilly zzWilliams
Nov 02, 2023 -

Big Star Hyundai responded

Thank you! We are truly humbled by your kind words.

October 31, 2023

very good service. .its very important to me that my car is serviced...any well taken care of. More

by cynthialanegardner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Chadwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

October 26, 2023

Service advisor took my car on time and was very courteous.I was escorted to the comfortable waiting room and was updated 1-2 times on progress of service. Received video of service inspection of ca More

by DUTCHOM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zzBilly zzWilliams
Oct 27, 2023 -

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

October 26, 2023

Adrian is my service advisor and he is absolutely a caring person. He goes out of his way to help me with my car issues. I have dealt with another advisor there and wasn’t too happy with that person, b More

by ANGIE_RIOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Chapa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

October 23, 2023

Adrian has always been honest and helpful. I have requested him every time throughout the years with three different Sonatas. More

by PFHENDRICKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Chapa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

October 17, 2023

Kaleb was very professional, updated me and got me in and out quickly even though they were busy and short handed. More

by johnson13bmazda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Chadwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

October 16, 2023

Overall the service appointment was great. I liked how the technicians took videos of the vehicle and reported out on what needs to be replaced. More

by MESUCICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

October 09, 2023

Nice place and good personal I will recommend this company so far I was pleased. More

by LALAOLMOS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisandro Sosa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steffy Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional experience for you. We are honored that you chose Big Star Hyundai!

October 09, 2023

Great place to buy from. Helpful staff very knowledgeable. Will recommend to family and friends. More

by ANGELA.DEBOEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Chadwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

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