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Big Star Hyundai - Service Center

Friendswood, TX

4.3
689 Reviews

689 Reviews of Big Star Hyundai - Service Center

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January 28, 2016

Great Exprience I was afraid to buy my first car, Christian Hernandez was great with explaining every detail. Answered all my questions, so I could understand everyth More

by KimberleeAnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Karamitsos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Kleinsmidt
Feb 03, 2016 -

Big Star Hyundai responded

Thank you for your comments and for taking the time to share your recent car shopping experience with us. We sincerely appreciate you stopping by our showroom and couldn't be happier to hear Christian, Derek, and the rest of the Ron Carter Hyundai team were able to help you find what you were looking for with us. Congratulations on your new Hyundai and thank you for your business. We look forward to serving you again the next time you need us down the road.

December 21, 2015

good experience Love my new sonata car, jose Suarez was very friendlyy even the staff i will recommend this to a friend thank you for your help. More

by jess92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
zzJose zzSuarez
Dec 23, 2015 -

Big Star Hyundai responded

Thank you for your comments. We appreciate you stopping by our showroom and couldn't be happier to hear you were able to find your new Sonata. Congratulations and thank you for your business. We hope we can be of service to you again the next time you're in the market for a new or quality pre-owned vehicle.

November 17, 2015

STAY AWAY!!!! AVOID THIS DEALERSHIP AT ALL COST!!!! THEY WILL DAMAGE YOUR VEHICLE AND THEN TELL YOU THAT YOU ARE A LIAR AND REFUSE TO FIX IT! Had an appointment More

by hilelc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Hemphill, Josh Dash
April 28, 2015

Aewsome! My name is Valencia G. I purchased a 2012 Hyundai Elantra from a different dealer, 2 wks into having my car, I started having trouble with it. Dealer More

by valenciag6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
zzJames zzTeng
April 19, 2015

great experience Had a great experience with my sales man. Very helpful, full of information. Cater to everything i asked and more. Only came in for appointment for my More

by sunzal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
zzAnthony zzMerchant
April 09, 2015

It was an awesome experience! Ron Carter Hyundai changed the way I usually see salespeople. I originally went to Ron Carter Hyundai for an airbag recall and several other repairs I More

by Happy Old Guy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
zzCassy zzAchanzar
November 29, 2014

Great and productive experience Jarred Howard was a great salesman. He was polite, very helpful and had a great sense of humor. We used the car we ended up purchasing as a courtesy More

by jarichter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
zzJarred zzHoward
July 15, 2014

From servicee to a new vehicle in just a few short hours I took in my 2011 Sonate for service on a minor issue with the tire pressure light coming on. While I was there I told the service department, "I'd l More

by tamra.wyatt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
zzJon zzMiller
July 05, 2014

Don't buy anything from this dealer. I have not received all of what I was promised when I bought my car. The first time my wife took it back in they did the " it's a woman thing". I have More

by evans516
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
zzDaniel zzSchatte
July 02, 2014

Excellant customer service The employee who sold me my Elantra in June no longer works there however he was kind enough to forward my information to Eric Gomez. Eric emailed me More

by datgurlroni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
zzEric zzGomez