613 Reviews of Big Star Hyundai - Service Center
Great and productive experience Jarred Howard was a great salesman. He was polite, very helpful and had a great sense of humor. We used the car we ended up purchasing as a courtesy Jarred Howard was a great salesman. He was polite, very helpful and had a great sense of humor. We used the car we ended up purchasing as a courtesy vehicle when we had our other Hyundai in for regular service and fell in love with all the upgrades. More
From servicee to a new vehicle in just a few short hours I took in my 2011 Sonate for service on a minor issue with the tire pressure light coming on. While I was there I told the service department, "I'd l I took in my 2011 Sonate for service on a minor issue with the tire pressure light coming on. While I was there I told the service department, "I'd like to get an appraisal on my Sonata while I'm here. I'm considering trading it in on a newer one." Shortly after, Jon brought me my apprasial and it didn't take long for him to find what I was looking for. I love my new Sonata Turbo. More
Don't buy anything from this dealer. I have not received all of what I was promised when I bought my car. The first time my wife took it back in they did the " it's a woman thing". I have I have not received all of what I was promised when I bought my car. The first time my wife took it back in they did the " it's a woman thing". I have gone so far as to contact Hyundai directly and of course no help. More
Excellant customer service The employee who sold me my Elantra in June no longer works there however he was kind enough to forward my information to Eric Gomez. Eric emailed me The employee who sold me my Elantra in June no longer works there however he was kind enough to forward my information to Eric Gomez. Eric emailed me that same day and was able to work with my schedule to get the tint redone. Cutomer service like this doesnt happen much anymore. Thank Eric...see you Friday! More
Service Center Excellence I have used the Service Department at Ron Carter on several occasions and on all occasions have been very pleased with the personalized service, the t I have used the Service Department at Ron Carter on several occasions and on all occasions have been very pleased with the personalized service, the timeliness of the service, the ability to make an appointment online, and to have a service associate assigned to you is awesome! I would highly recommend you using their service department. More
UPGRADE ME!!! I went in for an oil change now I have a new car! Lupe Pena is #1 and he's awesome! I have been a customer of Ron Carter since last year when I purcha I went in for an oil change now I have a new car! Lupe Pena is #1 and he's awesome! I have been a customer of Ron Carter since last year when I purchased my 2013 Sonata now I am the proud owner of a 2014 Sonata 2.0 Turbo. I have informed all of my friends to visit Ron Carter when they are ready to buy a new car and of course I told them to see Lupe. He will make sure that you are just as satisfied as I am with my new car. Thanks Lupe and thank you Ron Carter for making sure that I am a repeat customer! More
Excellent excellent excellent customer service and we love the car. We really enjoy the service with no hassle and they even delivered the car for us love the car. We really enjoy the service with no hassle and they even delivered the car for us More
Dealership was nice. Alexis was very knowledgable amd helpful. He was patient and answered all of out questions. I would reccommend this dealership to anyone. RDarby helpful. He was patient and answered all of out questions. I would reccommend this dealership to anyone. RDarby More
I thought that the David Lapp was very professional, and knowledgeable. I initially came to Ron Carter for service on another 2010 Hyundai, after my car would not be ready until the next day Mr. Lapp offere knowledgeable. I initially came to Ron Carter for service on another 2010 Hyundai, after my car would not be ready until the next day Mr. Lapp offered me a lone car.l I really like the 2014 Hyundai, and decide to buy. Mr. Lapp was knowledgable. More
Christian was very helpful and friendly to me while I was at Ron Carter. I came in to pick up my plates for my new car and he immediately was of service to me. He put my plates on and got my car washed for m at Ron Carter. I came in to pick up my plates for my new car and he immediately was of service to me. He put my plates on and got my car washed for me so that I could leave with it looking great! I would recommend him as a salesman because he's very open and helpful and it is obvious that he is passionate about his job and loves his customers. More