825 Reviews of Big Star Hyundai - Service Center
Nice people from the person who set my appointment, to my specialist Billy. I also like the video I received of what was happening with my vehicle. specialist Billy. I also like the video I received of what was happening with my vehicle. More
Using this dealer since 2007, but prices for services have gone up so much I feel like I’m being ripped off. There’s no reason to take advantage of your customers this way. I’m looking for a different m have gone up so much I feel like I’m being ripped off. There’s no reason to take advantage of your customers this way. I’m looking for a different make car so I don’t have to come here any more. More
It was great! I was addressed immediately when I walked into the dealership, and Billy listened to my concerns and everything I needed was addressed. I was addressed immediately when I walked into the dealership, and Billy listened to my concerns and everything I needed was addressed. More
Excellent service and customer support Kept updated on timing of service!! I will return for service at this location!!! timing of service!! I will return for service at this location!!! More
Billy was just great. Engaged, competent and extremely courteous. He is an asset to your company. We are very pleased. Engaged, competent and extremely courteous. He is an asset to your company. We are very pleased. More
Service was performed as requested and had rental car available during repairs done to our vehicle. Unfortunately the text system was not working correctly so I was not kept informed during the repairs f available during repairs done to our vehicle. Unfortunately the text system was not working correctly so I was not kept informed during the repairs for any updates or when my vehicle was ready. I had to keep calling for updates. More
He explained everything to me where I could understand, and told me what I needed, and the shuttle took me where I needed to go and picked me up, the whole thing didn't take long. great job Hyundai 🤗 and told me what I needed, and the shuttle took me where I needed to go and picked me up, the whole thing didn't take long. great job Hyundai 🤗 More
Very happy with service. Adrian Chapa always takes good care of my vehicle and clearly explains everything. Adrian Chapa always takes good care of my vehicle and clearly explains everything. More
Very helpful when I stopped by without appt. tested my car & did not find anything wrong. Advised me to come back if noise persists. tested my car & did not find anything wrong. Advised me to come back if noise persists. More
Service center was great! Check-in at the dealership was quick. My car was ready in about an hour after checking in! Check-in at the dealership was quick. My car was ready in about an hour after checking in! More