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Big Star Hyundai - Service Center

Friendswood, TX

4.3
734 Reviews
Call Service Center (281) 819-4846

734 Reviews of Big Star Hyundai - Service Center

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September 01, 2024

I like coming to get my car serviced at big star, everyone is always very nice and helpful, and my car is very well taken care of. More

by PAULA.DORSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steffy Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

September 01, 2024

Kaleb is super customer service oriented. He is always helpful in explaining what different services mean and can help me plan within my budget to get everything completed. He remembers custo More

by WENDYCHIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Chadwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

September 01, 2024

Bryan was amazing! He worked hard to get our car fixed quickly at a fair price. More

by ANGIEABROWN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Malave
Report | Print
Sep 02, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

September 01, 2024

Service appeared to be thorough. I appreciate the video transcript of all that was done and needed to be done to the car. More

by charmellew98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steffy Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzBilly zzWilliams
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Sep 02, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

August 31, 2024

Service was done quickly, unfortunately the person that I requested was not there on time. The additional immediate recommendations are not needed at this time. More

by ESARINANA24@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Chadwell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2024 -

Big Star Hyundai responded

Thank you for your review. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

August 31, 2024

Francisco was great and very helpful with the issue I was having. Help set up the appt. More

by KAQUINN228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Segura
Report | Print
Sep 02, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

August 30, 2024

Great place caring and excellent service ! !! Recomendad visiting this concession, thank you for your job. More

by garciaivone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Malave
Report | Print
Sep 03, 2024 -

Big Star Hyundai responded

Your thoughtful review is a great encouragement to our team. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions.

August 30, 2024

Very friendly. Durran is an excellent salesman. He was never trying to push anything on me. More

by aculp70
Recommend Dealer
Yes
Employees Worked With
Durran Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzSterling zzWhitely
Report | Print
Sep 02, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

August 29, 2024

Nick Hernandez with Big Star Hyundai is the big star! He knows his vehicles, listened to my requests and got me to realize the value and comfort in the Palaside! I would 100% recommend! More

by Lpierce1107
Recommend Dealer
Yes
Employees Worked With
zzSterling zzWhitely
Report | Print
Aug 29, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

August 28, 2024

Bryan is the best service advisor always friendly takes care of all my needs. Thank you More

by AYMEE_YODER12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kohl Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Chapa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleb Chadwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steffy Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Hartung, zzBilly zzWilliams
Report | Print
Aug 28, 2024 -

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

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