Big Star Hyundai - Service Center

Adrian is an outstanding service professional who’s always courteous and efficient. He’s taken care of our cars exceptionally well over the past 10 years. always courteous and efficient. He’s taken care of our cars exceptionally well over the past 10 years. More

I came in to get an oil change and car wash, I was not pleased! I noticed scratches on my hood, the car didn't look like it got a car wash they just took my mats out and dust them. No vacuum at all car lo pleased! I noticed scratches on my hood, the car didn't look like it got a car wash they just took my mats out and dust them. No vacuum at all car looked the same. Very disappointed! I messaged on the app about my car with the scratches and got no response. More

SATISFIED SO FAR. GLAD IT WAS DONE WITHIN A DAY.WOULD HAVE LIKED TO RECEIVE A DONOR CAR.POSSIBLY NEXT TIME. GLAD IT WAS DONE WITHIN A DAY.WOULD HAVE LIKED TO RECEIVE A DONOR CAR.POSSIBLY NEXT TIME. More

Good experience. Car was in and out as scheduled. The new service area is very nice and clean and the staff is friendly and helpful. Car was in and out as scheduled. The new service area is very nice and clean and the staff is friendly and helpful. More

I was told I was financed. I was asked for finance information so I can pay my first note. I was inform to bring my first payment to the dealership. I was not impressed I was asked for finance information so I can pay my first note. I was inform to bring my first payment to the dealership. I was not impressed More

Good service, good customer service, you did a thrill job in my car , thank you very much in my car , thank you very much More

Friendly, helpful staff. The new space is welcoming and comfortable. Fairly quick service if waiting. The new space is welcoming and comfortable. Fairly quick service if waiting. More

Super friendly staff! They are very helpful and very attentive on your needs. They’re also great at communicating with the process They are very helpful and very attentive on your needs. They’re also great at communicating with the process More

Great dealership! Everyone is super friendly and professional. They offer a free car wash when you service your vehicle. Everyone is super friendly and professional. They offer a free car wash when you service your vehicle. More

Two stars off for a three-hour oil change. A THREE HOUR OIL CHANGE. And that is with a reservation. I was told it would take an hour to an hour and a half. One star off for a shakey vi A THREE HOUR OIL CHANGE. And that is with a reservation. I was told it would take an hour to an hour and a half. One star off for a shakey video recommending overpriced oil and fuel additives and a "battery terminal cleaning" on less than two year old car. Which seems like a joke/blatant money grab. Are these things recommended by Hyundai? Who knows. I'd bet not. Staff is friendly, though. I may be back but only because it's already paid for and the other dealer is farther away. I just make sure to bring books for a three hour oil change. Jiffy Lube manages the same thing in 15 minutes. More