Big Star Hyundai - Service Center

Natalie was very kind and good at what she does. Very professional young lady. The service good and faster than expected. Very professional young lady. The service good and faster than expected. More

Very near to home. Service counter prompt, polite, and professional. Service tech very knowledgeable and professional approach. No hassle service. Service counter prompt, polite, and professional. Service tech very knowledgeable and professional approach. No hassle service. More

Best accommodations for customers. . It is easy to schedule. Staffs were very helpful and super nice. . It is easy to schedule. Staffs were very helpful and super nice. More

Always an easy and clean experience at the dealership. Communication is great and employees are professional and polite. Communication is great and employees are professional and polite. More

I feel definitely part of the Hyundai. This new 2025 Tucson is my about 6th Tucson. All the people there are very friendly This new 2025 Tucson is my about 6th Tucson. All the people there are very friendly More

The oil change was fine. Tires weren't rotated but for a good reason, which wasn't communicated to me until I went back & asked why it hadn't been done. The driver assist pro Tires weren't rotated but for a good reason, which wasn't communicated to me until I went back & asked why it hadn't been done. The driver assist problem wasn't addressed.I was told I needed to leave the car at the dealership for several days for the service d fee pt. to address it. Then. they recommended things that really font need to be done on a new vehicle with less than 10,000 miles. More

Billy seems to be the only employee there that cares and works swiftly. They have a lot of employees in the repair center standing around not doing much. One of them plays loud music from his computer whi works swiftly. They have a lot of employees in the repair center standing around not doing much. One of them plays loud music from his computer while the others are trying to talk to customers. Seems like Billy is the only one there with good communication and any kind of fire More

My service advisor was speedy and friendly! He followed up with me with recommendations and great communication! He followed up with me with recommendations and great communication! More

Steffi was very helpful and got my issue resolved quickly. She got my replacement windshield calibrated, took care of a recall, oil change, and provided me with a loaner. She went above and beyond. quickly. She got my replacement windshield calibrated, took care of a recall, oil change, and provided me with a loaner. She went above and beyond. More

Everyone is always extremely helpful and polite. Juan worked in due maintenance when I was only in for a service light issue, greatly appreciated! Juan worked in due maintenance when I was only in for a service light issue, greatly appreciated! More