Big Star Hyundai - Service Center

Juan charged $300 for failing to program a fob. His supervisor reduced to $200. Fob still wasn’t programmed and finally indicated it was from Amazon. He could have inquired about where it was purch His supervisor reduced to $200. Fob still wasn’t programmed and finally indicated it was from Amazon. He could have inquired about where it was purchased. I’m sure I’m not the first customer to bring one in for programming. It feels like he just wanted to make a sale and collect the money. More

The dealership was very helpful and looked up recalls for my vehicle. The 1 recall they found they fixed it right then. I asked about buying a special for oil changes after my 36000 miles is up. They have my vehicle. The 1 recall they found they fixed it right then. I asked about buying a special for oil changes after my 36000 miles is up. They have a group of oil changes you can get. I like that. Billy was nice and very helpful. I will enjoy doing all my business at this dealership. Thank you to you all. More

Brand new service center has made wait times shorten and waiting in the new waiting area more comfortable. Service staff are pleasant and informative and the estimated wait time was spot on. waiting in the new waiting area more comfortable. Service staff are pleasant and informative and the estimated wait time was spot on. More

When I brought my car in I had so much problem getting state inspection also did not receive my discount. state inspection also did not receive my discount. More

The amount of time it takes to get an oil change & tire rotation is too long! rotation is too long! More

Everyone was professional, Particularly my service advisor. Service was fast and car wash was appreciated Thank you. advisor. Service was fast and car wash was appreciated Thank you. More

The management service was great an very professional. He stepped in very quickly about the apparently warranty issue according to validation. Thank you for getting it done so professionally and efficie He stepped in very quickly about the apparently warranty issue according to validation. Thank you for getting it done so professionally and efficiently. More

Thank you for getting my car as quickly as possible and back in a timely fashion. You and the team are awesome. Andrew back in a timely fashion. You and the team are awesome. Andrew More

I liked that no one gave me a hard time that I came there even though I bought the car at another dealership. The service was great, the car was clean when returned to me, and the waiting room was very comf even though I bought the car at another dealership. The service was great, the car was clean when returned to me, and the waiting room was very comfortable and well equipped. More

Adrian Chapa worked hard to get our car repaired asap. He kept in touch with us to let us know the progress of the repair. He kept in touch with us to let us know the progress of the repair. More