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825 Reviews of Big Star Hyundai - Service Center
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Verified Customer
November 28, 2024
Car spent 5 work days at dealership. I called daily for a status. My phone calls were NEVER returned. I just wanted an update. Additionally I was without a car and this dealership has I called daily for a status. My phone calls were NEVER returned. I just wanted an update. Additionally I was without a car and this dealership has no loaner car program. I had to rent a car because I had no idea how long my car would be in the shop (because I never got a callback). A most frustrating and disappointing experience. More
by NZReit
Employees Worked With
November 26, 2024
Great customer service & care. Great tech work. Nice ppl all around. Perfect place for any repair. Great tech work. Nice ppl all around. Perfect place for any repair. More
by rgarcia1022
Employees Worked With
Other Employees :
Madison Hartung, zzBilly zzWilliams, zzNatalie zzDiosdado
November 26, 2024
I would never buy a car from this dealership again, mostly because of the service department. mostly because of the service department. More
by Jnicaud
November 26, 2024
Very pleasant and helpful getting my oil changed. I enjoyed the waiting room with Wi-Fi. I appreciate the help and keeping updated an air filter battery. I enjoyed the waiting room with Wi-Fi. I appreciate the help and keeping updated an air filter battery. More
by SHIRLEYMATE3
Employees Worked With
Paul Davila
November 26, 2024
I'm happy to hear that Kaleb Caldwell has been promoted to Manager. I will miss him as my advisor but an glad that he is still available to handle any issues I may have. Paul Davila is now my new advisor a to Manager. I will miss him as my advisor but an glad that he is still available to handle any issues I may have. Paul Davila is now my new advisor and I pray he's just as good as Kaleb, or better! My only disappointment was that I didn't receive a Tire and Alignment Report. The next day my tires were under pressure (below 30) and I to get them filled. More
by LOPTOR
November 25, 2024
Very efficient and helpful in accomplishing what I needed. I did feel like they were more concerned with speedy get-me-through than actually seeing me as a person. needed. I did feel like they were more concerned with speedy get-me-through than actually seeing me as a person. More
by cindy.boaze
Employees Worked With
November 25, 2024
Service as always is great Mr Juan take care of his customers always and I do recommend everyone to go see them. customers always and I do recommend everyone to go see them. More
by SJALBOUSH
Employees Worked With
November 24, 2024
Extremely poor service. I was told how long the work would take and it took twice the amount of time. They performed a service that I was not aware of and didn’t ask for. I was told how long the work would take and it took twice the amount of time. They performed a service that I was not aware of and didn’t ask for. More
by jerrygibson1164
Employees Worked With
