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Big Star Hyundai - Service Center

Friendswood, TX

4.3
490 Reviews

490 Reviews of Big Star Hyundai - Service Center

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June 30, 2024

Great service, helpful explanation of problems. Got the car back clean and everything fixed up More

by MEAGANCONNER94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kohl Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Chapa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleb Chadwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steffy Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

June 30, 2024

Big Star graciously took the time to repair our car. I had not wanted to use this dealership at first because of a previous issue but due to a clause in the manufacturer warranty I did go to Big Star. T More

by CRYSTALMUNOZ404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

Jul 01, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

June 26, 2024

Great services pretty quick fixing my wind shield. All staff are friendly and kinds they knew what they customers would want. More

by theara95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

June 22, 2024

If your looking to buy a car then Big Star Hyundai is where you need to be. More

by Jericho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arin Robeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dyiamond Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

June 21, 2024

This is truly the worst dealership I have ever dealt with. The manager on my last review said to contact them. Well I did and guess what, I AGAIN couldn't get ahold of anyone on the phone and no call ba More

by bluegamer88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Caldwell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kohl Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vasquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Big Star Hyundai responded

Thank you for your diligence on this matter. It appears as though we failed to connect with you, and we apologize. We just sent you a private message. Scott Kimbrough, General Manager.

June 20, 2024

I also want to give a big 100 to my car salesman. ADRIAN GALICIA thanks More

by Margat L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Galicia
Jun 20, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

June 20, 2024

I also want to give a big 100 to my car salesmen Adrian Galicia and the financial department Jimmy Korby I give 100 for helping me thanks More

by Margat L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ADRIAN GALICIA and Jymmy Kirby
Jun 20, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

June 20, 2024

Great customer service done by juan vasquez always takes care of my cars and for the past 4 years great man he deserves it More

by kallisk91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Big Star Hyundai responded

Thank you for your business and your review! We are truly humbled by your kind words.

June 19, 2024

Service is great, wait time is a bit too long sometimes there is no update, unless you call. More

by FJIMENEzramos7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Malave
Jun 20, 2024 -

Big Star Hyundai responded

Thank you for your review. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your thoughts will be used to fuel our commitment to continuous improvement.

June 19, 2024

Dealership never disappointed me every time I've brought my car in for check up More

by ntorres3344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

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