Big Star Hyundai

They did not do much right. Features of new vehicle were either not explained or not explained correctly. We had to setup our phones and bluelink without any help and had to contact bluelink directly to un either not explained or not explained correctly. We had to setup our phones and bluelink without any help and had to contact bluelink directly to understand the features and services. The cost of bluelink was not represented correctly. This was the most unpleasant experience with buying a vehicle, new or used, that I ever had. I would not recommend Ron Carter as a dealer. More

This dealership is very friendly and efficient. Tyler was extremely knowledgeable and very efficient and helpful. Went out of his way to help me and was not pushy at all! extremely knowledgeable and very efficient and helpful. Went out of his way to help me and was not pushy at all! More

My sales rep carefully went over the feature of the car with me, took me for a good test drive, and wasn't at all pushy. with me, took me for a good test drive, and wasn't at all pushy. More

Being from out of state and needing a new vehicle,(visiting family in Houston who took us to Ron Carter Dealership), Scott was the best, answering all questions, timely; offering more than I vehicle,(visiting family in Houston who took us to Ron Carter Dealership), Scott was the best, answering all questions, timely; offering more than I would find locally, he is superior, knowledgeable and friendly - hope to see Scott for future vehicle needs at Ron Carter again! More

Although they advertise on their website that they will beat any deal by $500 and even commit to this by phone, they do not honor this promise when you arrive. Sales guy was good, but the sales manager wa beat any deal by $500 and even commit to this by phone, they do not honor this promise when you arrive. Sales guy was good, but the sales manager was not pleasant (high pressure, negative about other dealership). I went to another dealership to make the purchase at substantial saving ($1500). Also, watch out for their Dealer added option of life time nitrogen in your tires for $250. Fill your tires at Discount Tire, the service is free and they use nitrogen. More

Patrick and Nickolas are the only 2 people really care about the customers. They always deliver what they promised. Service work has been good except for the price. Over all the car has been a total d about the customers. They always deliver what they promised. Service work has been good except for the price. Over all the car has been a total disappointment in many ways We are not happy with it at all. The Veracruz is a beautiful car and that is completely all that it is. We rode in a Chevy and it is completely a much better car in every way except the looks. We are litterly emberassed when someone rides in our car. Also the radio is a total disgrace totally worthless in the AM. More

Christian was fantastic to work with. I am very detail oriented and was probably a bit annoying to have as a customer, and he never batted an eye. Also, Mike in Finance was very helpful. oriented and was probably a bit annoying to have as a customer, and he never batted an eye. Also, Mike in Finance was very helpful. More

I've brought my sonata in to Ron carter for service many times and every single time the service center guys have made every visit convenient. I get treated like a friend and that's always a comfortable env times and every single time the service center guys have made every visit convenient. I get treated like a friend and that's always a comfortable environment to return to. Nick is there almost everytime I've brought my car in and he's on top if his game with info and politeness. I plan on trading in for a new sonata soon so I'm pkeased to know ill get to keep going back for help if I need it. Overall an outstanding group of employees!!! Thank you! More

Mr. Olsen was very friendly and helpful, without being overly aggressive. The vehicle I was lookong for wasn't on the lot but he was able to find wehat I wanted. overly aggressive. The vehicle I was lookong for wasn't on the lot but he was able to find wehat I wanted. More

Robert was very professional. I already knew what I Robert was very professional. I already knew what I wanted which made things easy. Each stage of the sale was very professional. The lot and the s Robert was very professional. I already knew what I wanted which made things easy. Each stage of the sale was very professional. The lot and the showroom were inviting and clean. More