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Big Star Hyundai

Friendswood, TX

4.2
6,897 Reviews

17990 Gulf Freeway

Friendswood, TX

77546

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Showing 6,897 reviews

April 12, 2013

Sosa was great, he was genuine and helpful. His objective Sosa was great, he was genuine and helpful. His objective was clearly to help us find a vehicle that we would be happy with. The team was amazing! More

by missa2087
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
zzChristian zzKaramitsos, Sosa L.
Apr 13, 2013 -

Big Star Hyundai responded

Thank you for your feedback and purchase, we really appreciate it!

April 12, 2013

I had a wonderful experience at Ron Carter Hyundai. Israel spent as much time with me as I needed. He answered all my questions and concerns. He was very down to earth and did not rush me along at all More

by lindseyabriggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
zzIsrael zzSalazar
Apr 12, 2013 -

Big Star Hyundai responded

Thank you for your feedback and purchase, we really appreciate it!

April 11, 2013

If you enjoy bait and switch pricing techniques ($22,000 to $32,000 in the blink of an eye), outright lies, and high pressure sales practices then this is the place for you. Go have fun. As for me? I'm ta More

by 7thtrytopost
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott
Apr 12, 2013 -

Big Star Hyundai responded

Ron Carter Hyundai is committed to providing high quality customer service, but based on this DealerRater review, the customer did not share in that experience. That is very disappointing to us and we have reached out to this customer to assure them that we value each and every customer that we interact with before, during and after the sale. We appreciate feedback and the opportunity to resolve any concerns and aiding us in continuous improvement.

April 10, 2013

Great experience. Jim worked very hard to get us the deal we were looking for. the rest of the staff was also very helpful in the process of buying our car. More

by Deandantheman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 12, 2013 -

Big Star Hyundai responded

Thank you for your feedback and purchase, we really appreciate it!

April 10, 2013

These folks are nice people. They were very helpful in getting us into a new SUV when we came in for a used car! The Santa Fe has all the bells and whistles! Veronica worked hard with her manager to get u More

by dianneab
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
zzVeronica zzHewitt
Apr 10, 2013 -

Big Star Hyundai responded

Thank you for your feedback and purchase, we really appreciate it!

April 09, 2013

Lisandro Sosa as a very good and cariing sales person and Lisandro Sosa as a very good and cariing sales person and his knowledge on the 2013 Santa Fe was great, he was very professional and courtesous and I More

by jeanjardine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sosa L.
Apr 10, 2013 -

Big Star Hyundai responded

Thank you for your feedback and purchase, we really appreciate it!

April 08, 2013

Mr. Farmer was very professional, kind, and knowledgeable about the cars. He was not pushy or overbearing as some salesmans can be. I would definitely recommend him and this dealership to friends and family. More

by bludove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clarence Farmer, zzClarence zzFarmer
Apr 09, 2013 -

Big Star Hyundai responded

Thank you for your feedback and purchase, we really appreciate it!

April 08, 2013

I recently purchased my 2013 Hyundai Sonata from Ron Carter Hyundai and I had the best experience I've ever had at a dealership. They were very welcoming and knew exactly what I wanted when I walked in More

by sbaker0812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
zzMike zzOgaz, zzAnthony zzMerchant
Apr 08, 2013 -

Big Star Hyundai responded

Thank you for your feedback and purchase, we really appreciate it!

April 08, 2013

Daniel and the team at Ron Carter Hyundai were great and really made the car buying experience as easy as possible! My salesman was very professional and understanding of my personal situation. I recommen More

by JBEGERTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
zzDaniel zzSchatte
Apr 08, 2013 -

Big Star Hyundai responded

Thank you for your feedback and purchase, we really appreciate it!

April 06, 2013

I am very glad I came to this dealership. Everyone here was very nice and knowledgeable. They worked really hard to give me exactly what I was looking for. More

by immishmish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
zzIsrael zzSalazar
Apr 06, 2013 -

Big Star Hyundai responded

Thank you for your feedback and purchase, we really appreciate it!

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