Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big Star Hyundai
Friendswood, TX
6,637 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,637 reviews
January 18, 2013
Ron Carter Hyundai gave me an eprice and then when i came in to buy the car marcus our salesman said we do not qualify for the eprice, then they refused to except outside financing after the sales person sen in to buy the car marcus our salesman said we do not qualify for the eprice, then they refused to except outside financing after the sales person sent us a text telling us that they would. I have purchased many cars from different dealerships and I have never encountered such shady business practices before. More
by jmgouger
Employees Worked With
marcus
January 17, 2013
Before deciding to purchase a Hyundai, I went to several dealerships and test drove many different cars. Consequently, I had the chance to compare what it was like to work with several different salespeople dealerships and test drove many different cars. Consequently, I had the chance to compare what it was like to work with several different salespeople. I can honestly and emphatically say, Jerry Muma was the nicest, most pleasant salesman of the bunch. Making such a major purchase is inherently stressful, but Jerry is such an easygoing, straightforward guy, that you forget be stressed! I never thought I'd say negotiating for a car was pleasant, but it really was. I would gladly recommend Ron Carter Hyundai and Jerry Muma to anyone. More
by TxMLV
January 17, 2013
I would to say that these two young gentlemen were very kind. Marcus worked very hard for me and I would like to especially thank him for being so courteous and honest. It's hard to find an honest salesma kind. Marcus worked very hard for me and I would like to especially thank him for being so courteous and honest. It's hard to find an honest salesman!! More
by louisebh
Employees Worked With
zzKilan zzAnderson
January 17, 2013
My husband and I just brought a brand new car today and in all of my years of buying a car this was really a treat because my salesperson was awesome he listen at what we wanted and not what he wanted to s in all of my years of buying a car this was really a treat because my salesperson was awesome he listen at what we wanted and not what he wanted to sale us, there was no pressure and most of all stress free,I love it!! Thank you Mr. Charles Henderson I will tell every-body I know about you and this wonderful dealership it was a pleasure working with you.. Larry and Barbara DuLaney More
by nosez02
Employees Worked With
zzCharles zzHenderson
January 16, 2013
Jim was very friendly and good to work with. He Jim was very friendly and good to work with. He repsonded to text message I sent, even though it was his off day. When I ask questions, he answered Jim was very friendly and good to work with. He repsonded to text message I sent, even though it was his off day. When I ask questions, he answered them. Even when I got frustrated in the beginning of the process, he worked with me to explain everything. Jim did a great job in helping me out. More
by kevcorre
Employees Worked With
Jim Holsen
January 15, 2013
My husband and I purchased a 2013 Santa Fe on 10 January 2013 from Christian Karamitsos and Tasos Karamitsos. We first meet Christian on 08 January 2013 when we arrived at Hyundai for a test drive of both 2013 from Christian Karamitsos and Tasos Karamitsos. We first meet Christian on 08 January 2013 when we arrived at Hyundai for a test drive of both the Santa Fe and Tucson. Christian was both accommodating and knowledgeable of both vehicles. Throughout the test drive of both vehicles he was incredibly kind & personable and continued to share his knowledge of the vehicles. On our return to the dealer we were not pressured into making a decision and/or purchase, rather we were allowed to leave with all of the information in hand and Christian's contact details should we decide to return. We did decide to return due in large part to the personable approach we received by Christian as well as the features of the Santa Fe. Tasos took us out for another test drive (at my request to ensure I was certain of my decision); we found him incredibly knowledgeable of the Santa Fe whilst taking the time to ascertain what we were looking for. Tasos was open to all of our negotiations and made the sell happen without making us feel pressured to buy. Our sales experience with Tasos was exceptional! Tasos ensured we got what we wanted at the price we needed. At the end of a 6 hour day Tasos' stayed behind with us to ensure we knew all of the features of the Santa Fe, helping me sort out my insurance by returning signed faxes and offering us his knowledge in the future should we require. This was my second time buying a new car and this experience was by far the better of the two! Tasos and Christian were highly professional, personable and helpful. We enjoyed our experience so much that in honor of their Greek heritage our Santa Fe has been named Aphrodite! Thank you Tasos and Christian for such an excellent experience! * Gordon & Rebecca More
by rstiemens
January 15, 2013
when i went in last month to purchase my first vehicle i had the privilege of working with Jim Holsen. i explained to him that i am a first time buyer and i am here to buy an Elantra but i could be talked i had the privilege of working with Jim Holsen. i explained to him that i am a first time buyer and i am here to buy an Elantra but i could be talked into a Sonata for the right price. Jim worked with me to get me the car i wanted a the price i wanted. i walked out with an excellent experience and the car i wanted. my wife and i will be buying another car from jim when it is time. More
by kylep86
January 14, 2013
I enjoy my visit to the dealership. Mrs. Recendez, already had the car I wanting to see and color options. Mr. Sosa, kindly went over all the details about the vehicle. I came back to Ron Carter of H already had the car I wanting to see and color options. Mr. Sosa, kindly went over all the details about the vehicle. I came back to Ron Carter of Hyundai because of the great customer service I receive. This is my second vehicle with Ron Carter and once again the customer service was excellent. More
by midamida36
Employees Worked With
zzVeronica zzHewitt, Sosa L.
January 14, 2013
We have just completed the process of buying our second Hyundai vehicle from Ron Carter Hyundai in Clear Lake/Friendswood within the last three months. The first was a Hyundai Genesis Coupe, and the secon Hyundai vehicle from Ron Carter Hyundai in Clear Lake/Friendswood within the last three months. The first was a Hyundai Genesis Coupe, and the second a Hyundai Tucson for our daughter. in all, this is our third Hyundai and we are more than satisfied with the quality of the automobiles as well as the value of each. Hyundai quality has improved significantly over the years as i recommend to any potential buyer to look at the Hyundai line before making your buying decision. i also urge you to visit Ron Carter Hyundai (and specifically Jerry Muma) and let them show you what a car buying experience is designed to be. Jerry is very accommodating and very knowledgeable of the entire Hyundai line of vehicles and works hard to earn your business. That's the Ron Carter difference.......they "earn" your business...they don't expect it. Give Jerry a call and let him make the experience a pleasant one. More
by byronlaporte
January 14, 2013
Jim Holsen was my salesperson, and he was very helpful in explaining the car. We had direct and quick settlement on the price, which simplified what can often be a frustrating experience. I initially went explaining the car. We had direct and quick settlement on the price, which simplified what can often be a frustrating experience. I initially went to another dealership near my home, but I became disenchanted with their sales manager. I want to do business with people who value it, and I felt that was very much the case with Jim at Ron Carter. Upon delivery of the vehicle, everything was very clearly explained. I bought this car for my son, and Jim was particularly good at walking him through everything. More
by littlejoe2
Employees Worked With
David Winn
